Gayle Mills
Claremont,ON
Summary
Dynamic Farm Manager with proven expertise at Elcampane Farm, excelling in performance management and animal nutrition. Successfully implemented training programs that enhanced team productivity and ensured optimal livestock health. Skilled in supply ordering and inventory management, fostering strong customer relations while maintaining compliance with safety protocols.
Overview
20
20
years of professional experience
Work History
Farm Manager
Elcampane Farm
Claremont, ON
10.2021 - Current
- Implemented operational strategies to promote and sustain optimal health of livestock on a daily basis.
- Negotiated with suppliers to secure premium materials while maintaining competitive pricing.
- Oversaw farm team, implementing training programs and offering guidance to improve productivity.
- Conducted regular health assessments, coordinated vaccinations, and facilitated timely veterinary consultations to ensure animal well-being.
- Conducted thorough inspections of facilities and equipment, enforcing safety protocols to maintain workplace safety.
- Facilitated employee training on best practices and safety standards, focusing on performance enhancement and waste minimization.
- Monitored and fulfilled specific dietary requirements for 11 llamas and 2 horses, maintaining compliance with established feeding protocols.
- Identified and assessed pest and disease threats to individual stock types, creating targeted mitigation plans to ensure optimal health.
- Supervised daily functions and maintained the main residence in owner's absence.
Test Inspector/EIPH Clerk
Racing Forensics
Toronto, ON
04.2021 - Current
- Executed seasonal operations from April to December, ensuring efficient workflow.
- Supported veterinary technicians in administering approved medications within designated time frames.
- Identified injured horses and reported findings to veterinarian and officials. Provided necessary care to meet horses' needs.
- Documented and maintained AGCO license information for compliance and regulatory purposes.
- Educated equine professionals on rights within federal testing areas.
- Ensured secure handling of horses upon arrival at federal test barn for sample collection.
- Documented accurate information for legal documentation processes.
- Executed collection of urine and blood samples post-race to ensure compliance with federal drug testing regulations.
- Documented sensitive information with precision and confidentiality.
- Facilitated provision of sensitive and private information to racetrack stewards.
- Assisted in labeling and organizing collected samples for efficient storage. Delivered samples securely to medical testing laboratories.
- Operated centrifuge to efficiently separate blood samples for analysis.
- Documented accurate data entries into secure encrypted software.
- Represented organization at legal proceedings to ensure compliance and support legal strategies.
- Coordinated timing and control of incoming horses for processing. Assisted collection inspectors with dispatching duties.
- Coordinated schedules for team meetings and project deadlines. Assisted in organizing resources to support project timelines. Managed calendar appointments to optimize team availability.
- Executed AGCO certification testing protocols to ensure compliance with industry standards.
- Assisted in opening and closing federal test barn operations. Managed secure handling of locked materials. Supported compliance with federal regulations.
- Maintained cleanliness and organization of office and test area stalls. Assisted in setting up equipment and supplies for daily operations. Supported team members by ensuring a tidy work environment.
- Managed inventory of supplies in test barn to ensure operational efficiency.
- Executed packing, labeling, and shipping of urine and blood test boxes for nationwide distribution.
- Executed collection of urine samples using cups and sticks in designated 10x10 stalls for racehorses post-race completion.
Security Officer
Scotiabank Arena
07.2006 - 09.2011
- Implemented operational strategies to promote and sustain optimal health of livestock on a daily basis.
- Negotiated with suppliers to secure premium materials while maintaining competitive pricing.
- Oversaw farm team, implementing training programs and offering guidance to improve productivity.
- Conducted regular health assessments, coordinated vaccinations, and facilitated timely veterinary consultations to ensure animal well-being.
- Conducted thorough inspections of facilities and equipment, enforcing safety protocols to maintain workplace safety.
- Facilitated employee training on best practices and safety standards, focusing on performance enhancement and waste minimization.
- Monitored and fulfilled specific dietary requirements for 11 llamas and 2 horses, maintaining compliance with established feeding protocols.
- Identified and assessed pest and disease threats to individual stock types, creating targeted mitigation plans to ensure optimal health.
- Supervised daily functions and maintained the main residence in owner's absence.
Medical Office Assistant
Dr. I. Forrest
03.2016 - 08.2020
- Oversaw patient scheduling and appointment confirmation processes to optimize clinic operations.
- Facilitated maintenance of accurate patient records within electronic health record systems.
- Facilitated communication between patients and medical staff to enhance information exchange.
- Organized examination rooms and secured necessary medical supplies for procedures.
- Instructed patients on office policies and procedural guidelines to enhance overall patient experience.
- Executed initial patient assessments to compile essential information for healthcare providers.
- Managed confidential patient information with utmost discretion to uphold compliance with confidentiality regulations.
- Managed incoming telephone inquiries, providing office information and directing calls to appropriate staff.
- Managed patient scheduling, check-in, check-out, and payment processes for billing.
- Assisted patients in navigating to exam rooms. Addressed inquiries from patients regarding procedures. Prepared examination areas for physician assessments.
- Updated patient information and insurance details to ensure accuracy in electronic medical records.
- Utilized Oscar/Sun EMR and NYGH surgery scheduling systems to coordinate appointments for medical consultations and procedures.
- Facilitated patient registration and ensured completion of associated paperwork for precise record-keeping.
- Delivered compassionate support to patients throughout check-in and check-out processes.
- Streamlined patient chart preparation by gathering and organizing medical records prior to appointments.
- Delivered courteous and professional customer service through in-person and telephone interactions.
- Streamlined patient care through precise and timely data entry of medical histories, prescriptions, and lab results.
- Ensured strict adherence to confidential regulations, safeguarding sensitive patient information.
- Facilitated administrative operations by managing supply orders, overseeing inventory, and organizing medical document filing.
- Enhanced patient satisfaction through effective appointment scheduling and meticulous management of patient records.
- Oversaw efficient management of medical records by ensuring accuracy in document scanning into EHR system and secure storage of physical copies.
- Managed inventory levels by restocking medical rooms with necessary medications and supplies.
- Facilitated exceptional customer service by promptly addressing patient inquiries and concerns through voicemails and emails.
- Cultivated a welcoming environment by greeting patients and addressing inquiries with professionalism.
- Mitigated patient anxiety through comprehensive explanations of procedures and addressing inquiries.
- Facilitated patient care through meticulous preparation and upkeep of examination rooms.
- Managed patient follow-up care by scheduling appointments and coordinating referral processes.
- Optimized inventory management processes for medical supplies to enhance availability and minimize waste.
- Assisted in placing supply orders to maintain inventory levels. Supported inventory management by restocking clerical spaces as needed.
Education
No Degree - Medical Office Assistant
CJ Healthcare College
Skills
Farm operations
Farm budgeting
Performance management
Animal nutrition
Supply ordering
Preventive Maintenance
Inventory management
Supply purchasing
Controlling pests
Records management
Managing operations
Customer relations
Overseeing employees
Documentation skills
Health assessments
Troubleshooting skills
Incumbent weather procedures
Worker training
Team supervision
Staff management
Facilities maintenance
Worker hiring
Attention to detail
Training proficiency
Scheduling
Decision-making
Report writing
Languages
English
Full Professional
Timeline
Farm Manager
Elcampane Farm
10.2021 - Current
Test Inspector/EIPH Clerk
Racing Forensics
04.2021 - Current
Medical Office Assistant
Dr. I. Forrest
03.2016 - 08.2020
Security Officer
Scotiabank Arena
07.2006 - 09.2011
No Degree - Medical Office Assistant
CJ Healthcare College