Summary
Overview
Work History
Education
Skills
Timeline
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Gayatri Shelar

Kamloops,BC

Summary

Determined professional with strengths in organization, self-motivation and time management. Known as dedicated team player and mentor. Reliably completes top-notch work.

Overview

2
2
years of professional experience

Work History

Shop Attendant

Baby Doh's Mountain Fair
Sun Peaks, British Columbia
07.2024 - 08.2024
  • Operated cash register to process customer transactions accurately and efficiently.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Worked in fast-paced, ever-changing environment.
  • Measured ingredients required for specific food items being prepared.
  • Stocked service stations with food items such as condiments, salads, desserts, and beverages.
  • Cooked a variety of foods according to customer orders or supervisors' instructions.
  • Followed food safety standards and protocols.

Guest Relations Executive

Leisurely Experiences
05.2022 - 05.2023
  • Developed proficiency in various Online Travel Agencies, like STAAH, Guesty, Booking.com, Airbnb, Agoda
  • Assisted sales team in upselling services and stay packages
  • Tracked guest feedback to identify areas of improvement within the organization.
  • Maintained an up-to-date knowledge of hotel services, facilities, and amenities.
  • Resolved guest complaints in a professional and courteous manner.
  • Coordinated with housekeeping staff to ensure rooms were adequately prepared for incoming guests.
  • Assisted guests with check-in, check-out, and other inquiries in a timely manner.
  • Provided exceptional customer service to all guests throughout their stay.

Education

Marketing Post Baccalaureate Diploma -

Thompson Rivers University
09.2024

Bachelors in Travel and Tourism Management -

Amity University Mumbai
05.2022

Skills

  • Customer Service
  • Developing Reports
  • Sales
  • Property Management Systems
  • Typing
  • Attention to Detail
  • Merchandise Display
  • Point of sale systems
  • Problem Solving
  • Upselling strategies
  • Cash Handling
  • Conflict Management
  • Microsoft Office Suite

Timeline

Shop Attendant

Baby Doh's Mountain Fair
07.2024 - 08.2024

Guest Relations Executive

Leisurely Experiences
05.2022 - 05.2023

Marketing Post Baccalaureate Diploma -

Thompson Rivers University

Bachelors in Travel and Tourism Management -

Amity University Mumbai

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Gayatri Shelar