Gayathri Kambu
Scarbrough ,ON
Summary
Organized and motivated employee eager to apply time management and organizational skills
in various environments. Seeking opportunities to expand skills while facilitating company
growth,customer service, multitasking and time management abilities. Devoted to giving every
customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
International Flight Attendant
British Airways
United Kingdom
05.2021 - 04.2023
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
Lead Cabin Attendant
Indigo Airlines
India
10.2016 - 12.2020
- Achieved high levels of customer satisfaction ratings consistently through attentive service delivery focused on meeting individual needs of each passenger.
- Championed sustainability initiatives within the department by reducing waste production during flights through mindful use of resources.
- Handled emergency situations calmly and effectively, following established protocols to ensure passenger safety.
- Enhanced customer satisfaction by providing exceptional in-flight service and anticipating passenger needs.
- Mentored junior staff members by sharing industry knowledge and best practices gained from years of experience in the field.
- Collaborated with the flight crew to maintain open communication and address any concerns or emergencies promptly.
- Managed inventory of onboard supplies, minimizing waste and ensuring availability of necessary items.
Cabin Crew Member
TrueJet
India
09.2014 - 10.2016
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Supported smooth meal service operations by accurately taking orders from passengers, serving meals efficiently while accommodating dietary restrictions or allergies upon request.
- Maximized passenger comfort by attending to individual requests, adjusting cabin temperature, and distributing blankets or pillows as needed.
- Kept abreast of current industry trends and regulations through ongoing professional development and training, ensuring compliance with airline standards.
Education
Advanced Diploma - Project Management
Canadore College of Applied Arts And Technology
North Bay, ON04.2023
Skills
- Passenger Assistance
- Team Management
- Food handling
- First Aid Proficiency
- Cultural Awareness
- Strong Work Ethic
Languages
English
Full Professional
Telugu
Native or Bilingual
Hindi
Full Professional
Timeline
International Flight Attendant
British Airways
05.2021 - 04.2023
Lead Cabin Attendant
Indigo Airlines
10.2016 - 12.2020
Cabin Crew Member
TrueJet
09.2014 - 10.2016
Advanced Diploma - Project Management
Canadore College of Applied Arts And Technology