GAYAN LAKPRIYA MENDIS
St.Johns,Canada
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
Work History
General Manager
Krypton Maritime Solution (Pvt) Ltd
12.2021 - 01.2024
- Overlook the entire sales and operation Team.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Prepared sales presentations for clients showing success and credibility of products.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Deputy General Manager - Sales & Marketing
Star Lanka Shipping (Pvt) Ltd Agent for Zim Integrated Shipping Services Ltd.
04.2016 - 11.2021
- Overlook Commercial related activities, Customer service, Documentation Handling, Equipment & Depot operations, Transhipment & operation.
- Coordinated efforts between departments for seamless execution of projects, increasing overall success rates.
Manager - Sales & Marketing
Star Lanka Shipping (Pvt) Ltd Colombo agency of appointed by ZIM/GSL
04.2012 - 01.2016
- Preparing Business plan & target client reports, Preparing agency budgets for import/export business, Identifying new business & new trade routes, Setting up a client visit plan weekly & monitoring the progress.
Customer Service Nominee
Star Lanka Shipping (Pvt) Ltd
03.2012 - 04.2013
- Responsible for implementation and monitoring of global and regional customer service policies and processes in the agency, Manage interface with agency management and update all global, regional and local customer service issues in the local management meeting, Be an active partner in the Customer Service Global Network (built by CS Nominees of all Areas), Assist in getting global solutions for local customers.
Assistant Manager - Sales & Marketing
Star Lanka Shipping (Pvt) Ltd
03.2007 - 01.2012
- Developed Europe / Med & Gulf & Canada trade routes, Prepared all commercial reports for principals & attended all District meetings in India from 2007 to 2021, Worked with ZIM / GSL principal's IT team to develop of Global system 'IQSHIP / AGENTEAM', Attend a workshop in India as a Sri Lanka trainer for import / Export, Worked with Senior Management to develop in-house software to streamline import/export procedure /Demurrage and other collections, Prepared ISO reports & maintained marketing files.
Senior Marketing Executive
Star Lanka Shipping (Pvt) Ltd
04.2005 - 01.2007
- Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
Shipping Executive
Star Lanka Shipping (Pvt) Ltd
04.2003 - 01.2005
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Shipping Clerk
Lion Shipping Ltd
02.1999 - 01.2003
- Compared shipping orders and invoices against contents received to verify accuracy.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
Account Assistant
Ranweli Holiday Village, Waikkal, Sri Lanka
11.1998 - 01.1999
Banking Assistant
Commercial Bank of Ceylon Plc, Colombo O1
08.1998 - 10.1998
Education
MBA - Marketing Management
Cardiff Metropolitan University UK
Colombo, Sri Lanka02.2021
Master of Science - Logistics And Supply Chain Management
Birmingham City University UK
Colombo, Sri Lanka02.2019
No Degree - E-commerce
People's Academy For The Tertiary And Higher Education Pvt Ltd
Colombo, Sri Lanka04.2012
No Degree - Service Master Personality
Wisdom Trainer International Pvt Ltd
Colombo,Sri Lanka03.2012
No Degree - Power Point Presentation
ACTA
Colombo, Sri Lanka06.2010
Followed course "On operational Aspects In International Trade" - International Trade
Sri Lanka Export Development Board in Colombo
Colombo, Sri Lanka05.2003
No Degree - Export & Import Documentation
Ceylon Association of Ship's Agents
Colombo, Sri Lanka05.1999
General Certificate of Education, Advanced Level Examination -
01.1997
General Certificate of Education, Ordinary Level Examination -
01.1994
Skills
- Marketing Strategies
- Campaigns/business plan
- Corporate Communications
- Sales Collateral & Support
- Leadership / Communication Skills
- Self-Motivated / Hard working
- Friendliness / Ability to work under pressure
- Employee Development/Motivation
Languages
Sinhala (Mother Language)
Native or Bilingual
English
Full Professional
Overseas Exposure
- ZIM UK Office (London & Liverpool/Manchester area) with Marketing & documentation staff to develop Europe trade / Dec 2006 - Jan 2007
- GSL UAE office to develop Gulf business. / May 2008 (14 Days)
- IT Workshop in ZIM Hong Kong for New Global System implementation & discussion with Trade Desk / Oct 2014 - Nov 2014 (07 Days)
Personal Information
- Passport Number: N10345306
- Date of Birth: 12/19/1978
- Gender: Male
- Nationality: Sri Lankan
- Marital Status: Married
References
- Mr. Kingsley Abeywickrama, Managing Director CMA-CGM Lanka/ Chairmen Institute of Chartered Shipbrokers Sri Lanka, +94 77 415 3311
- Mr. Nishantha Hettiarachchige, Director Shipair Logistics Inc, 804-70 Mornelle Court Scarborough ON M1E 4S8 Canada.,1 647 613 9714
1 647 542 9714, nishantha@shipaircmb.com
Timeline
General Manager
Krypton Maritime Solution (Pvt) Ltd
12.2021 - 01.2024
Deputy General Manager - Sales & Marketing
Star Lanka Shipping (Pvt) Ltd Agent for Zim Integrated Shipping Services Ltd.
04.2016 - 11.2021
Manager - Sales & Marketing
Star Lanka Shipping (Pvt) Ltd Colombo agency of appointed by ZIM/GSL
04.2012 - 01.2016
Customer Service Nominee
Star Lanka Shipping (Pvt) Ltd
03.2012 - 04.2013
Assistant Manager - Sales & Marketing
Star Lanka Shipping (Pvt) Ltd
03.2007 - 01.2012
Senior Marketing Executive
Star Lanka Shipping (Pvt) Ltd
04.2005 - 01.2007
Shipping Executive
Star Lanka Shipping (Pvt) Ltd
04.2003 - 01.2005
Shipping Clerk
Lion Shipping Ltd
02.1999 - 01.2003
Account Assistant
Ranweli Holiday Village, Waikkal, Sri Lanka
11.1998 - 01.1999
Banking Assistant
Commercial Bank of Ceylon Plc, Colombo O1
08.1998 - 10.1998
MBA - Marketing Management
Cardiff Metropolitan University UK
Master of Science - Logistics And Supply Chain Management
Birmingham City University UK
No Degree - E-commerce
People's Academy For The Tertiary And Higher Education Pvt Ltd
No Degree - Service Master Personality
Wisdom Trainer International Pvt Ltd
No Degree - Power Point Presentation
ACTA
Followed course "On operational Aspects In International Trade" - International Trade
Sri Lanka Export Development Board in Colombo
No Degree - Export & Import Documentation
Ceylon Association of Ship's Agents
General Certificate of Education, Advanced Level Examination -
General Certificate of Education, Ordinary Level Examination -
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