Gaya Nagendra
Mississauga,Canada
Summary
Dynamic educator and program director with a proven track record at Citi College of Careers, excelling in curriculum design and student assessment. Adept at fostering inclusive learning environments while enhancing community engagement through innovative outreach initiatives. Skilled in communication and project management, driving impactful results in community services and addiction support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Instructor - Community Services Worker Diploma Program (Remote)
Citi College of Careers
01.2025 - Current
- Delivering engaging lectures and workshops focused on community services and addictions.
- Utilized the provided instructor manual and course materials to teach students the required knowledge and skills for success in the field
- Assessed and evaluated students through assignments, quizzes, and exams, ensuring fair and consistent grading
- Provided timely and constructive feedback, helping students progress and improve their skills
- Maintained a professional and inclusive classroom environment, resolving student concerns, and offering guidance.
Founder and Executive Director
Peel Tamil Services Providers Network
09.2017 - Current
- Established a 24/7 helpline for Tamil-speaking individuals seeking community services, including addiction support
- Provided interpretation and referral services to connect Tamil-speaking clients with appropriate service providers
- Facilitated workshops and outreach programs to raise awareness of addiction services available to the Tamil-speaking community
Director of Programs & Community Engagement
Value Life Community and Humanitarian Services
01.2014 - Current
- Managed community programs, including those focusing on addiction recovery and mental health
- Supervised and trained staff and volunteers, providing mentorship to new community service workers
- Developed and delivered training sessions to enhance staff skills and knowledge in addictions and community engagement
- Organized community outreach initiatives and created partnerships with local organizations to improve service delivery
Instructor - Community Services Worker Diploma Program (Remote)
Oxford College of Arts, Business and Technology
01.2024 - 11.2024
- Conducted lessons and hands-on training sessions for students in community services and addictions work
- Administered assessments and evaluated student performance according to established guidelines
- Employed diverse teaching strategies and materials, including case studies and group projects, to meet varied learning needs
- Facilitated interactive learning and organized guest speaker sessions to enhance student understanding of real-world applications
Capacity Creators Project Coordinator and Outreach Worker
Punjabi Community Health Services
01.2013 - 01.2014
- Company Overview: Partnership with Council of Agencies Serving South Asians
- Facilitated education and training
- Organized social events for newcomers and other vulnerable populations
- Supported clients and connected them with other agencies as needed
- Partnership with Council of Agencies Serving South Asians
Day Program Assistant
Punjabi Community Health Services
01.2011 - 01.2013
- Analyzed research and created a curriculum for a social program
- Facilitated Programs for Seniors, Youth, and Newcomers
Education
Community Service Worker and Addictions Worker Diploma -
National Academy of Health And Business
Mississauga, ON01-2011
Community Outreach and Development Diploma - Social Services Worker Diploma
Sheridan College Institute of Technology And Advanced Learning
Mississauga, ON01-2004
BA - Sociology
University of Toronto
01-2001
Skills
- Curriculum Design
- Student Assessment
- Diverse Teaching Methods
- Program Management
- Multicultural Sensitivity
- Technology Proficiency
- Communication Skills
- Student Support
- Marketing Skills
- Customer Service
- Networking
- Teamwork
- Knowledge of Communication Principles
- Media Skills
- Marketing Techniques
- Computer Skills
- Workshop Planning
- Group Facilitation
- Counseling
- Report Writing
- Performance Management
- Project Management
Certification
- Mental Health First Aid Certificate, Mental Health Commission of Canada, 01/01/19
- Unconscious and Bias Training, Canada Research Chairs, 01/01/24
- Leadership Training for Ethnic Women, MIAG, 01/01/14
- Refugee and Immigration Training, MIAG, 01/01/12
Qualifications
Over 20 years of experience in community services, including addiction services and program management., Proven experience in delivering dynamic, engaging lectures and training sessions, both in-person and remotely., Diploma in Community Services and Addictions Work, along with a BA in Sociology., Met the Ontario Career Colleges Act, 2005 qualifications through experience and educational background., Proficient in Microsoft Office, online teaching platforms, and classroom management technology.
Timeline
Instructor - Community Services Worker Diploma Program (Remote)
Citi College of Careers
01.2025 - Current
Instructor - Community Services Worker Diploma Program (Remote)
Oxford College of Arts, Business and Technology
01.2024 - 11.2024
Founder and Executive Director
Peel Tamil Services Providers Network
09.2017 - Current
Director of Programs & Community Engagement
Value Life Community and Humanitarian Services
01.2014 - Current
Capacity Creators Project Coordinator and Outreach Worker
Punjabi Community Health Services
01.2013 - 01.2014
Day Program Assistant
Punjabi Community Health Services
01.2011 - 01.2013
Community Service Worker and Addictions Worker Diploma -
National Academy of Health And Business
Community Outreach and Development Diploma - Social Services Worker Diploma
Sheridan College Institute of Technology And Advanced Learning
BA - Sociology
University of Toronto
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