Gavin Smith
Anderson
Summary
I am a hard worker, dedicated, and focused on maintaining high standards of compliance and service while exceeding sales objectives. Able to communicate well with other departments in order to maintain a good workflow. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team.
Overview
2
2
years of professional experience
Work History
Parts Counter Sales Person
California Custom Powersports
Redding
03.2025 - 09.2025
- Assisted customers in selecting motorcycle, marine, trailer, and power-sport parts to improve purchasing decisions.
- Utilized computer system (light speed) to verify part numbers, prices, availability, and special orders.
- Answered customer inquiries via phone regarding products and services offered.
- Operated forklift safely for loading and unloading shipments.
- Processed customer orders accurately using point-of-sale systems.
- Handled returns and exchanges while ensuring positive customer relations.
- Collaborated with team members to enhance counter operations and support promotional events.
- Received shipments, verified contents against orders, and sorted items efficiently.
Truck Unloader
Khols
Redding
10.2024 - 12.2025
- Organized merchandise in warehouse after unloading from trucks.
- Inspected products for damage, reporting discrepancies to management.
- Operated pallet jacks and hand trucks to enhance inventory movement.
- Assisted with shelf restocking to maintain product availability.
- Lifted heavy objects manually or using power hoist for efficiency.
- Handled packages safely during unloading and transport processes.
- Labeled packages and pallets for effective item identification.
- Utilized scanning technology to track inventory levels accurately.
Personal Shopper
Walmart
Redding
11.2024 - 03.2025
- Assisted customers in selecting products based on preferences and needs.
- Navigated store layout efficiently to locate items for shoppers quickly.
- Processed online orders accurately using Walmart's shopping platform.
- Engaged with customers to address inquiries and resolve issues promptly.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Scanned items when pulling from shelves to update system stock information.
Parts Counter Person
Outboard Center
Redding
06.2024 - 08.2024
- Assisted customers in identifying and ordering marine parts and accessories.
- Maintained organized inventory of parts, ensuring accurate stock levels.
- Communicated with suppliers to source and order specialized parts.
- Provided product knowledge to customers, enhancing their purchasing experience.
- Prepared shipping documents for outgoing orders and returns.
- Received, examined and reshelved returned parts.
- Utilized computer system to check part numbers, prices, availability and special order items.
- Provided excellent customer service by greeting customers upon arrival; offering assistance when needed; providing product knowledge when requested; addressing customer complaints in a professional manner.
- Processed customer orders for marine parts, supplies and tools.
- Answered incoming phone calls from customers seeking assistance or information about products or services offered.
- Maintained cleanliness of the store front area.
- Researched parts availability, pricing and delivery times.
- Organized shelves in order to create an efficient working environment.
- Responded promptly to customer inquiries via telephone, email, or chat applications.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Education
High School Diploma -
Anderson Union High School
Anderson CA06-2024
Skills
- Forklift and pallet jack operation
- Customer service and support
- Order processing and shipping
- Inventory management and parts sourcing
- Stock organization and shelf stocking
- Scanning technology proficiency
- Communication skills
- Problem solving and critical thinking
- Attention to detail
- Team collaboration
- Adaptability to change
- Workplace safety standards
- Computer proficiency
- Product identification
- Technical assistance
- Sales support and upselling strategies
Timeline
Parts Counter Sales Person
California Custom Powersports
03.2025 - 09.2025
Personal Shopper
Walmart
11.2024 - 03.2025
Truck Unloader
Khols
10.2024 - 12.2025
Parts Counter Person
Outboard Center
06.2024 - 08.2024
High School Diploma -
Anderson Union High School
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