GAVIN PEREIRA
Toronto,ON
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Purolator
04.2021 - Current
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Worked safely around moving machinery.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, lifting devices, or other transport vehicles.
- Checked packages and merchandise for damage and notified vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Operated PC and RF-based computer systems for inventory management.
Assistant Buyer
Fortumax Traders Pvt Ltd
01.2020 - 05.2020
- Processed, reviewed and tracked replenishment orders using SAP.
- Guaranteed timely delivery of merchandise through consistent communication with distribution centers and vendors.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Computed and created purchase orders in SAP to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
- Maintained complete documentation and records of all purchasing activities.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Developed and improved account relationships.
Customer Service and Operations Analyst
Tikona Infinet
07.2019 - 12.2019
- Diligently worked on troubleshooting the technical difficulties faced by the customers in order to maintain high-quality customer satisfaction and ensure customer retention.
- Wrote and maintained technical and functional specifications related to customer orders and payments to complete database intentions and requirements.
- Provided support on Siebel application (Oracle), OSM, and LDAP.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Organized business and technology solution architecture and design for CRM, Billing, and Order Management.
- Provided primary customer support to internal and external customers.
- Monitored and improved database and application performance.
Education
Post Graduate - Supply Chain Management
Conestoga College
Brantford, ON12.2021
Post Graduate - Project Management
Georgian College
Barrie, ON12.2020
Bachelor of Science - Computer Science
University of Mumbai
Mumbai, India04.2019
Skills
- Product Procurement
- Order and Account Management
- SAP
- Inventory Control Processes
- Data Analysis
- Professional Relationships
- Customer Service
- Competitive Sourcing
- Troubleshooting and Diagnosing
- Salesforce Platform
- Customer Relationship Management
- MS Office
Timeline
Warehouse Associate
Purolator
04.2021 - Current
Assistant Buyer
Fortumax Traders Pvt Ltd
01.2020 - 05.2020
Customer Service and Operations Analyst
Tikona Infinet
07.2019 - 12.2019
Post Graduate - Supply Chain Management
Conestoga College
Post Graduate - Project Management
Georgian College
Bachelor of Science - Computer Science
University of Mumbai
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