Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gavin Munro

Pomona

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Bartender/Server

Septembers Taproom & Eatery
01.2021 - 01.2024

Providing friendly service to guests, menu knowledge, assisting guests with orders, carrying plates/beverages to tables, maintaining cleanliness in the restaurant, communicating with staff & guests to ensure proper flow of business, preparing & serving dishes/beverages, handling cash/card transactions, alcoholic beverage service certification.

Van Operator & Driver

KUSHAGRAM
01.2016 - 01.2021

Assembling customer orders, maintaining accurate inventory, determining efficient routes, delivering customer orders, provide friendly service to customers, performing cash transactions, communicating with customers & staff to ensure proper flow of business.

Barista

Tapioca Express Tea Shop
01.2015 - 01.2016

Providing friendly service to customers, menu knowledge, taking beverage orders, preparing beverages, maintain store cleanliness, prepare & serve food items, prioritizing tasks to ensure proper flow of business.

Server

Olive Garden
01.2014 - 01.2015

Provide friendly service to guests, knowledge of menu, assisting guests with menu options, maintain restaurant cleanliness, taking/memorizing guest orders, carrying trays of food/drinks to tables, handling cash/card transactions, communicate with staff to ensure proper flow of business,

Host/Busser/Server

Islands Fine Burgers & Drinks
01.2013 - 01.2015

Greet guests, assist with seating guests, maintain proper flow of business, maintain restaurant cleanliness, communicate with staff to ensure proper service.

Courtesy Clerk

Vons
01.2012 - 01.2013

Assist customers with groceries, maintain store cleanliness, maintain parking lot cleanliness

Education

Music/Interior Design

Fullerton College

Diploma - undefined

Villa Park High School
01.2013

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Cleanliness and hygiene
  • Memory retention
  • Excellent judgment
  • Fast learner

Timeline

Bartender/Server

Septembers Taproom & Eatery
01.2021 - 01.2024

Van Operator & Driver

KUSHAGRAM
01.2016 - 01.2021

Barista

Tapioca Express Tea Shop
01.2015 - 01.2016

Server

Olive Garden
01.2014 - 01.2015

Host/Busser/Server

Islands Fine Burgers & Drinks
01.2013 - 01.2015

Courtesy Clerk

Vons
01.2012 - 01.2013

Diploma - undefined

Villa Park High School

Music/Interior Design

Fullerton College
Gavin Munro