Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gavin Liu

Carlisle,Cumbria

Summary

Dynamic and dedicated food service professional with a strong focus on customer satisfaction and teamwork, honed at Dragon Inn Takeaway. Proven ability to enhance kitchen efficiency and streamline operations while maintaining high food safety standards. Skilled in problem-solving and multitasking, contributing to positive dining experiences and effective staff training.

Overview

6
6
years of professional experience

Work History

Food Waiter

Dragon Inn Takeaway
05.2019 - Current
  • Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
  • Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
  • Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
  • Trained new staff members in standard operating procedures while offering mentorship and guidance throughout their training period.
  • Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
  • Contributed to positive guest experiences by accommodating special requests and dietary restrictions whenever possible.

Assistant Cook

Dragon Inn Takeaway
03.2019 - Current
  • Prepared food orders to support staff and other team members.
  • Enhanced kitchen efficiency by maintaining clean and organized workstations.
  • Facilitated team-oriented kitchen atmosphere, ensuring smooth operations during peak hours.
  • Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
  • Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
  • Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.

Education

High School Diploma -

Nelson Thomlinson School
Wigton, Cumbria

Skills

  • Food safety
  • Customer service focus
  • Strong multitasking
  • Problem-solving
  • Time management
  • Teamwork
  • Cleaning and organization

Languages

English
Native or Bilingual
Chinese (Cantonese)
Limited Working

Timeline

Food Waiter

Dragon Inn Takeaway
05.2019 - Current

Assistant Cook

Dragon Inn Takeaway
03.2019 - Current

High School Diploma -

Nelson Thomlinson School

Similar Profiles

CREATE PROFILE
Gavin Liu