Gavin Granger
Ottawa,ON
Summary
A diligent and motivated individual committed to ensuring customer satisfaction through high-quality work and unwavering reliability. With strong customer service experience in a fast-paced retail environment, I excel at providing efficient and friendly support to a diverse clientele. Skilled in inventory management, transaction handling, and problem resolution, I thrive in collaborative settings and adapt quickly to challenges. I am eager to leverage these transferable skills in a new field, contribute to a dynamic team, and support organizational success.
Overview
4
4
years of professional experience
Work History
Retail Worker
Saunders Farm
04.2024 - 12.2024
- Greeted customers, helped locate merchandise, and suggested suitable options
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Used POS system to process sales, returns, online orders, and gift card activations
Cashier
Canadian Tire #457
11.2023 - 02.2024
- Delivered outstanding customer service and fostered a strong team environment in a fast-paced retail setting.
- Worked a flexible schedule and took on extra shifts to meet business demands.
- Operated the cash register with precision, handling cash, check, and credit card transactions accurately.
- Built strong relationships with customers, encouraging repeat business and enhancing customer loyalty.
- Assisted customers with purchases, returns, refunds, and transaction resolutions in a professional and solutions-oriented manner.
- Resolved customer complaints effectively, leading to improved customer satisfaction and retention.
- Gained valuable experience in teamwork, adaptability, and providing excellent service in a dynamic workplace.
Owner/Operator
Cutting-Edge Lawncare
04.2021 - 12.2023
- At the age of 11, I embarked on an entrepreneurial journey by founding my very own lawn care and landscaping business
- This experience allowed me to explore the world of work at a young age while saving up for new lawn mowers and weed trimmers
- Beyond the warmer months, I extended my services to raking leaves in the fall and shoveling snow in the winter
- Presently, I am the proud owner and operator of Cutting Edge Lawn-Care
FarmHand
Heritage Lane Produce
08.2022 - 09.2022
- In the summer of 2022, I had an exciting experience in Norfolk, Ontario, where my extended family resides
- I actively contributed on my Uncle Greg's farm, participating in tasks like bailing hay, harvesting vegetables, and even selling the fresh produce at the Simcoe Farmers Market
Education
High School - 3D CAD Drawing, Business
Sacred Heart High School
Stittsville, Ontario06.2028
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Retail Worker
Saunders Farm
04.2024 - 12.2024
Cashier
Canadian Tire #457
11.2023 - 02.2024
FarmHand
Heritage Lane Produce
08.2022 - 09.2022
Owner/Operator
Cutting-Edge Lawncare
04.2021 - 12.2023
High School - 3D CAD Drawing, Business
Sacred Heart High School
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