Gavin Dyke
Mount Pearl,NL
Summary
Hardworking and committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive guest experiences.
Overview
4
4
years of professional experience
Work History
Server
St Johns Fish Exchange
Mount Pearl, NL
10.2021 - Current
- Accurately recorded orders on cash register and point-of-sale system.
- Stayed informed about daily specials, new menu items, promotions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Gypsy Tea Room
Mount Pearl, NL
05.2021 - 10.2021
- Accurately recorded orders on cash register and point-of-sale system.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collected cash sales from employees to properly tip each server after shift.
Server
Mercantile Social
Halifax, Nova Scotia
10.2020 - 05.2021
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Adhered to state regulations regarding serving alcohol responsibly.
Education
Associate of Arts - Sociology
Dalhousie University
Halifax, NS06-2018
High School Diploma -
O Donel High School
NL06-2013
Skills
- Bartending knowledge
- Team building
- Attention to Detail
- Teamwork and Collaboration
- Sales abilities
- Payment Processing
Accomplishments
- Dalhousie Swimmer of the year 2015, 2016, 2017
- AUS Swimmer of the year 2015, 2015
- Aus Rookie of the Year 2014
- MUN Rookie of the Year 2014
- MUN Swimmer of the year 2014
- MUN Athlete of the year 2014
References
References available upon request.
Timeline
Server
St Johns Fish Exchange
10.2021 - Current
Server
Gypsy Tea Room
05.2021 - 10.2021
Server
Mercantile Social
10.2020 - 05.2021
Associate of Arts - Sociology
Dalhousie University
High School Diploma -
O Donel High School
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