Gavin Blackfelner
Riverside
Summary
Personable and dedicated with passion for fostering positive interactions and implementing effective behavioral strategies. Possesses solid understanding of Applied Behavior Analysis and data collection methods, paired with skills in behavior intervention and program development. Committed to making significant impact by enhancing quality of life for individuals through evidence-based practices. Dedicated to helping individuals through offering empathy and empirical supported interventions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lead Registered Behavior Technician
First Step Children's Network
09.2024 - Current
- Assisted in implementing individualized behavior intervention plans for clients.
- Observed and documented client progress to inform treatment adjustments.
- Collaborated with team members to ensure consistent application of behavioral techniques.
- Engaged clients in therapeutic activities to promote skill development and social interaction.
- Provided guidance to team members to ensure quality of care.
Call Center Helpline Specialist
NAMI - National Alliance Of Mental Illness
06.2024 - 08.2025
- Assisted help seekers with inquiries, providing relevant resources and genuine emotional support.
- Managed high call volume while maintaining professionalism and empathy in customer interactions.
- Documented help seeker interactions in system, ensuring detailed records for future reference.
- Managed high intensity calls relating to panic attacks, suicidal ideation, and mental health conditions ranging from minor to severe.
Education
Master of Science - Clinical Psychology
Pepperdine University
Malibu, CA01-2026
Bachelor of Science - Counseling And Applied Sciences
Arizona State University
Tempe, AZ12-2024
No Degree - Biology
Riverside City College
Riverside, CA12-2022
High School Diploma -
Arlington High School
Riverside05-2020
Skills
- Reinforcement systems
- Leadership and supervision
- Staff training and development
- Social skills development
- Discrete trial training
- Behavior intervention plans
- Individualized treatment planning
- Progress monitoring
- Collaboration with multidisciplinary teams
- Behavior reduction techniques
- Client engagement
- Treatment implementation
Certification
- RBT - Registered Behavior Technician
- CPR Certified
Timeline
Lead Registered Behavior Technician
First Step Children's Network
09.2024 - Current
Call Center Helpline Specialist
NAMI - National Alliance Of Mental Illness
06.2024 - 08.2025
Master of Science - Clinical Psychology
Pepperdine University
Bachelor of Science - Counseling And Applied Sciences
Arizona State University
No Degree - Biology
Riverside City College
High School Diploma -
Arlington High School