Gavin Ballin
Fresno
Summary
Reliable grocery team member with relevant experience in handling, stocking and organizing product on store shelves. Possess strong customer service skills, adept at prioritizing tasks and maintaining cleanliness of work area. Demonstrated ability to contribute positively to store environment by fostering team collaboration and improving customer satisfaction levels.
Overview
3
3
years of professional experience
12
12
years of post-secondary education
Work History
Grocery Team Member
Whole Foods Market Inc
San Francisco
2025.03 - Current
- Unloaded trucks of incoming merchandise onto sales floor safely and efficiently.
- Performed weekly inventory counts of stocked items and reported discrepancies to management team.
- Stocked product and maintained product displays according to merchandising standards, vendor contract terms and planograms.
- Operated forklift, flatbed and hand jack to receive, rotate and replenish products.
- Set up promotional displays within the store in accordance with corporate guidelines.
- Stocked shelves and maintained product displays for optimal presentation.
- Assisted customers with product selection and inquiries.
- Coordinated volunteer efforts to support various community projects.
Culture Ambassador
Whole Foods Market Inc
2024.06 - Current
- Serve as the primary liaison for team member engagement initiatives, driving participation and communication across programs and events.
- Promote company culture through initiatives like Innerview Connect, Weekly Beat, and engagement campaigns with clear calls to action.
- Support education and awareness of core programs, including foundations, sustainability efforts, quality standards, and wellness initiatives.
- Collaborate with leadership and cross-functional teams to plan, execute, and track culture and community-focused projects.
- * Coordinate and lead meetings with structured agendas, action items, and follow-ups to ensure progress and accountability.
- Foster community involvement by supporting local events, store giving programs, and opportunities for team member enrichment and development.
Grocery Order Writer
Whole Foods Market Inc
2024.08 - 2025.03
- Assisted shoppers in locating products and answering questions about items.
- Monitored stock levels and communicated restock needs to management.
- Maintained accurate inventory records for various product categories.
- Conducted regular inventory counts to ensure accurate stock levels.
Customer Service Team Trainer/ Backup Receiver
Whole Foods Market Inc
2023.10 - 2024.08
- Provided guidance to team members on best practices in customer service.
- Stayed up to date on requirements of all team positions to optimize training.
- Evaluated the effectiveness of training programs, making adjustments as necessary.
- Coordinated with management to identify training needs and opportunities.
- Received and inspected incoming shipments for quality and accuracy.
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload, and move materials.
- Processed returns to vendors and maintained accurate records of all returned items.
- Updated daily logs with received and shipped items information as well as any discrepancies noted.
Education
General Industry Safety And Health - Occupational Health And Safety
Occupational Safety And Health Administration
2017.02 - 2026.05
Forklift/ Motorized Pallet Jack License - Forklift / Pallets Jack License
Whole Foods Market
2024.05 - 2027.02
Clovis East High School
Clovis, CASkills
- Customer service
- Inventory management
- Team collaboration
- Equipment operation
- Safety compliance
- Problem solving
- Maintaining displays
- Merchandising techniques
- Merchandising
- Training and mentoring
- Safety standards
- Merchandising skills
- Customer service-focused
Timeline
Grocery Team Member
Whole Foods Market Inc
2025.03 - Current
Grocery Order Writer
Whole Foods Market Inc
2024.08 - 2025.03
Culture Ambassador
Whole Foods Market Inc
2024.06 - Current
Forklift/ Motorized Pallet Jack License - Forklift / Pallets Jack License
Whole Foods Market
2024.05 - 2027.02
Customer Service Team Trainer/ Backup Receiver
Whole Foods Market Inc
2023.10 - 2024.08
General Industry Safety And Health - Occupational Health And Safety
Occupational Safety And Health Administration
2017.02 - 2026.05
Clovis East High School