Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Experience Ambassador
Jones Lang LaSalle, JLL
Bangalore, Karnataka
07.2019 - 12.2022
Handling client/visitors’ complaints and other related problems and communication to next level or as per escalation matrix.
Planning and organizing events, town halls and workshops in accordance with the client’s specifications.
Manage and supervise housekeeping to ensure that proper workplace hygiene is maintained (meeting spaces, work points, safety, power saving, etiquette, noise level).
Education
MBA - International Business
Trinity Western University
Langley, BC
11.2024
Bachelor of Hospitality Management - Hotel Management
Christ University
Bangalore, IN
05.2018
Skills
Tourism Management
Financial Transactions
Personable Demeanor
Guest Satisfaction
Time management
Active Listening
Adaptability
Timeline
Experience Ambassador
Jones Lang LaSalle, JLL
07.2019 - 12.2022
MBA - International Business
Trinity Western University
Bachelor of Hospitality Management - Hotel Management