Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic

GAUTAMJEET SINGH

Brampton

Summary

Dynamic Operations and Supply Chain Management professional with over 5 years of success in leading high-performing teams and optimizing inventory management processes to achieve operational excellence in global organizations. Proficient in leveraging ERP systems such as Microsoft Dynamics 365 and SAP, with expertise in supply chain optimization and strategic inventory management. Recognized for effectively overseeing complex, multi-location operations while implementing cost-saving strategies and delivering data-driven insights to senior leadership. Strong capabilities in resource allocation and performance monitoring drive continuous improvement and enhance efficiency across all levels of operation.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Financial Representative – Technical Support

Alorica
03.2025 - Current
  • Assisted clients with opening new accounts, processing transactions, and resolving inquiries in compliance with bank policies and regulations.
  • Conducted financial needs assessments to recommend appropriate banking products including savings, credit, loans, mortgages, and investment solutions.
  • Delivered exceptional customer service while building and maintaining long-term client relationships.
  • Promoted and cross-sold banking products to achieve and exceed branch sales and referral targets.
  • Educated clients on digital banking platforms and provided support for online and mobile services.
  • Collaborated with financial advisors, mortgage specialists, and other departments to meet customer needs and branch objectives.
  • Analyzed financial data to provide accurate recommendations for clients' investment strategies.
  • Developed personalized financial plans by assessing clients' goals and risk tolerance.

Inventory Control Specialist

Shark Ninja
10.2024 - 01.2025
  • Lead inventory management and supply chain optimization across multiple locations, overseeing a team of 15+ employees in daily operations, cycle counting, and order fulfillment.
  • Implemented cost-effective strategies that reduced inventory discrepancies by 25% and improved inventory turnover by 15%.
  • Developed and executed strategic initiatives to optimize warehouse operations, reducing operational costs by 20% through lean inventory management practices.
  • Utilized ERP systems (Oracle, MBI, QlikView) for inventory transactions, report generation, and performance analysis.
  • Conducted root cause analysis for inventory discrepancies, designing corrective actions and risk mitigation strategies that led to a 40% reduction in variances.
  • Oversaw and managed cycle counting and physical inventory audits, ensuring inventory accuracy and proper documentation.
  • Led cross-functional teams (sales, finance, IT) in ERP system upgrades, ensuring minimal disruption to operations while improving performance and reporting.
  • Designed and implemented robust inventory control procedures, ensuring compliance with industry best practices and mitigating financial risks.
  • Monitored inventory turnover ratios, adjusted order quantities to optimize stock levels, reduce excess inventory, and improve order fulfillment.
  • Managed inventory levels to ensure product availability and minimize excess stock.
  • Analyzed inventory discrepancies, implementing corrective actions to enhance accuracy.

Operations &Inventory Supervisor

Good Food Market Corp.
06.2022 - 10.2024
  • Led a team of 10-15 employees, overseeing inventory control functions and improving operational efficiency across warehouse and logistics operations.
  • Spearheaded strategic initiatives that resulted in a 30% increase in operational efficiency, reducing costs through better inventory management, 3PL oversight, and process optimization.
  • Managed the successful implementation of an integrated ERP system (Dynamics 365) across departments, ensuring seamless data flow between production, logistics, and finance.
  • Led the identification and execution of process improvements, including implementing demand planning models, slotting strategies, and advanced inventory control methodologies.
  • Directed process improvements, identifying inefficiencies, and implementing corrective actions that resulted in operational cost savings and performance improvements.
  • Led the implementation of continuous improvement projects focused on inventory accuracy, supply chain efficiency, and vendor management.
  • Fostered professional development through mentoring and coaching, enhancing overall team performance and productivity.
  • Regularly reported KPI metrics to senior leadership, providing actionable insights to drive business decisions.
  • Formulating a strategic plan to enhance performance across different aspects of the assembly department, such as productivity, occupational health and safety, quality, environmental impact, and work culture.
  • Supervised daily operations, ensuring adherence to quality and safety standards.
  • Coordinated staff schedules to optimize workflow and maintain service levels.

Inventory Control Coordinator

Good Food Market Corp.
01.2022 - 06.2022
  • Drove team revenue totals, consistently meeting and exceeding sales quotas by 20% over the course of my tenure.
  • Developed and implemented strategies for capacity slotting, demand planning, and determining pick locations, improving service levels by 17%.
  • Executed cycle count programs in a perpetual inventory environment, maintaining inventory integrity and accuracy.
  • Conducted root cause analysis of inventory discrepancies and implemented corrective actions, mitigating future inventory issues.
  • Presented complex analysis and proposed optimization strategies to senior management, contributing to improved warehouse operations.
  • Managed and resolved issues related to Purchase Orders (PO), Transfer Orders (TO), inventory transactions, and operational adjustments using Dynamics 365.
  • Managed inventory levels to ensure optimal stock availability and reduce excess waste.
  • Developed and implemented efficient inventory tracking processes using advanced software systems.

Technical Customer Support

eClerx
09.2020 - 07.2021
  • Provided technical assistance to customers in the telecommunications industry, ensuring timely resolution of inventory-related queries.
  • Balanced multiple clients, projects, and tasks simultaneously, demonstrating excellent time management and organizational skills.
  • Achieved efficiency and customer satisfaction targets by adhering to Key Performance Indicators (KPIs) in an agile environment.
  • Performed research to answer customer inquiries, enhancing product or service knowledge and competence in department tools and business processes.
  • Received 3 Homer Awards for exceptional customer service and achieving high operational excellence.

Education

Post Graduate Diploma - International Business

Lambton College
Sarnia, Ontario
04.2023

Bachelor of Commerce - undefined

Punjab University
07.2020

Skills

  • Inventory Control & Management: Cycle counting, inventory reconciliation, root cause analysis of discrepancies
  • Strategic Leadership: Leading large teams, setting strategic direction, and driving organizational change
  • ERP & MRP Systems: Expert in Microsoft Dynamics 365, SAP, Oracle, and QlikView for enterprise-wide solutions
  • Data Analysis & Reporting: Delivering actionable business insights through Power BI, Google Analytics, Looker, and advanced Excel (Pivot Tables, V/H-Lookup, Macros)
  • Financial & Budget Management: Managing budgets, identifying cost-saving opportunities, and driving profitability improvements
  • Supply Chain Optimization: Inventory turnover analysis, demand planning, order quantity adjustments
  • Leadership & Team Management: Coaching, mentoring, time management, project management, cross-functional collaboration
  • Warehouse Operations: 3PL oversight, capacity planning, slotting strategies
  • Project & Team Management: Leadership, mentoring, time management, multi-tasking
  • Financial & Operational Reporting: Strategic insights, quarterly reports, performance optimization, KPI analysis
  • Communication & Collaboration: Cross-functional team collaboration, vendor management reporting to senior management, customer service excellence

Websites

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
French
Limited Working

Certification

  • Forklift License -

Timeline

Financial Representative – Technical Support

Alorica
03.2025 - Current

Inventory Control Specialist

Shark Ninja
10.2024 - 01.2025

Operations &Inventory Supervisor

Good Food Market Corp.
06.2022 - 10.2024

Inventory Control Coordinator

Good Food Market Corp.
01.2022 - 06.2022

Technical Customer Support

eClerx
09.2020 - 07.2021

Bachelor of Commerce - undefined

Punjab University

Post Graduate Diploma - International Business

Lambton College

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