MUSKAN
Summary
Detail-oriented professional with a strong foundation in law and exceptional customer service service skills. Proven ability to efficiently manage administrative tasks and deliver timely results in fast-paced environments. Skilled in legal research, document management and client interaction.
Overview
3
3
years of professional experience
Work History
Customer Solutions Specialist
Maple Leaf Self Storage
Vancouver, British Columbia
02.2023 - 09.2024
- Greeted customers and provided prompt, friendly customer service.
- Assisted customers with product selection, purchase decisions and inquiries regarding products or services.
- Provided technical support to customers via phone, email and live chat.
- Resolved customer complaints in a timely manner by listening attentively to customer concerns and offering solutions that met their needs.
Law Assistant
High Court
Chandigarh
08.2021 - 10.2022
- Reviewed and revised legal documents for accuracy and completeness.
- Organized, managed and maintained files of client information and court documents.
- Conducted research on case law, statutes and regulations to support attorneys' arguments.
- Drafted pleadings, motions, briefs and other legal documents as requested by attorneys.
- Scheduled hearings, depositions, meetings and appointments for attorneys.
Education
Associate of Arts -
LaSalle College
Vancouver, BC09-2024
Bachelor in Laws -
Punjabi University
Patiala, India07-2021
Bachelor in Commerce -
Punjabi University
Patiala, India06-2018
Skills
- Microsoft office Suite
- Effective Communication
- Strong Organization
- Problem-Solving
- Interpersonal Skillls
- Adaptability
- Confidentiality
- Customer Service
- Legal Research
- Document Drafting
Timeline
Customer Solutions Specialist
Maple Leaf Self Storage
02.2023 - 09.2024
Law Assistant
High Court
08.2021 - 10.2022
Associate of Arts -
LaSalle College
Bachelor in Laws -
Punjabi University
Bachelor in Commerce -
Punjabi University
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