Experienced and dedicated Support Worker with a proven track record in providing direct care to individuals with developmental disabilities, autism, and complex behavioral needs. Extensive experience in diverse settings including residential, community, and high-risk environments gained through roles at reputable organizations like Blooming Acres, CLASS, Lion Guard Corporation, and Nexim Healthcare.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct care staff
Blossom Group
04.2024 - Current
Provide direct care to individuals with complex developmental disabilities, including Autism and ODD.
Train new staff and guide colleagues through safety protocols and behavior support plans.
Deliver orientation to new hires on company policies and crisis intervention practices, from least intrusive to most.
Lead and support peers in writing accurate incident reports and serious occurrence reports.
Communicate effectively with the Program Manager; participate in team meetings, provide client-centered solutions, and seek feedback on performance.
Implement behavioral intervention strategies and ensure the safety and well-being of clients.
Demonstrate knowledge of the Child Protection Act, and Health and Safety regulations.
Willing and available to work all shifts including weekends and holidays.
Support residents with daily activities and promote social inclusion through community engagement.
Direct support professional
Community Living Association of South Simcoe
01.2023 - 12.2024
Provided direct care and support to individuals with developmental disabilities in a residential setting.
Gained experience in behavior intervention strategies, assisting clients in managing and minimizing challenging behaviors.
Assisted residents with daily activities, including personal care, meal choices, and communication support.
Encouraged clients to express themselves using ASL signs and verbal communication to reduce behavioral incidents.
Facilitated community integration by accompanying clients to parks, doctor's appointments, public places, and recreational activities such as swimming.
Developed negotiation and conflict resolution skills while supporting highly verbal and active clients.
Ensured accurate documentation and incident reporting, including managing critical situations such as staff-involved accidents.
Administer medications as per policy and protocols.
Direct Support Worker
Nexim Healthcare
04.2023 - 12.2023
Provided compassionate care and support to individuals with diverse needs in community and healthcare settings.
Assisted clients with mobility, daily routines, and personal care while fostering independence.
Helped clients engage in social and recreational activities, ensuring their well-being and participation in community life.
Worked collaboratively with a team to ensure a safe and structured environment for residents.
Companion (Long-Term Care)
Lion Guard Corporation
02.2022 - 01.2023
Provided compassionate companionship and emotional support to long-term care residents, including those with dementia and dietary restrictions.
Assisted with meal selection and ensured residents followed their prescribed dietary guidelines.
Managed crisis situations, including handling aggressive behaviors and de-escalating conflicts.
Responded to missing person incidents, following proper protocols to locate and ensure residents' safety.
Supported residents experiencing abuse or trauma, offering reassurance and reporting concerns to appropriate authorities.
Fostered a safe and supportive environment while enhancing residents' quality of life.
Volunteer
Government funded Autism Houses
01.2017 - 01.2020
Assisted children and young adults with autism spectrum disorder (ASD) in a structured and supportive environment.
Helped with daily activities, social interactions, and sensory exercises to promote development and well-being.
Provided behavioral support, encouraging communication and emotional regulation.
Engaged in recreational and educational activities to enhance cognitive and social skills.
Worked closely with caregivers and therapists to implement individualized support strategies.
Education
Culinary and Office Administration -
Georgian College
Skills
Client-centered approach
Medication monitoring
Compassionate care
Professional boundaries
Personal hygiene assistance
Social skills development
Emotional support
Meal preparation
CPR certified
ADL assistance
Medication management
Therapeutic techniques
Nutrition monitoring
Emergency response
Case management
Emotional intelligence
Cultural awareness
Crisis management
De-escalation techniques
Record keeping
Life skills training
Client transportation
Behavior redirection
Goal setting
Appointment scheduling
Conflict resolution
Behavioral management
Medication administration
Positive reinforcement
Relationship building
Verbal and written communication
Active listening
Health and safety requirements
Problem-solving
Physical assistance
Food shopping
Disability awareness
Certification
CPR
Safe management
CPI
G class Driving license
Languages
English
Full Professional
Personal Information
Title: Direct Support Professional
Driving License: G class Driving license
Availability: Willing and available to work all shifts including weekends and holidays.