Gautam Chouhan
Surrey,Canada
Summary
Dedicated corporate professional with over 4 years of experience in office administration. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Digital Forensic Analyst
Royal Canadian Mounted Police
06.2024 - Current
- Conducted regular audits of internal systems to identify security weaknesses and recommend appropriate remediation measures.
- Assisted in designing and implementing a secure evidence storage system, preserving the integrity of digital artifacts for future analysis.
- Enhanced digital forensic investigation efficiency by implementing advanced analytical tools and techniques.
- Maintained chain-of-custody documentation for all collected evidence, ensuring admissibility in court proceedings.
Payment Services Officer
Employment and Social Development Canada
06.2023 - 06.2024
- Worked in the Employment Insurance call centre providing proficient customer service and processed EI applications at the core level.
- Maintained strict compliance with the ESDC's regulations, minimizing risk exposure for the organization.
- Reduced transaction errors by continuously monitoring and analyzing payment data for accuracy.
- Streamlined communication between departments by establishing clear protocols for sharing critical information related to payments processing operations.
SECURITY OFFICER
Paladin Security Group Ltd
02.2018 - 04.2024
- Secure premises and personnel by patrolling property every hour, inspecting buildings, equipment, and over 30 access points
- Prevent losses and damage by reporting irregularities using gathered information and facts
- Complete reports by recording observations, information and surveillance activities
- Maintain organization's stability and reputation by complying with legal requirements
PROPERTY MANAGEMENT OPERATOR
Paladin Security Group Ltd
12.2020 - 12.2023
- Provides tenant services to various commercial and residential properties all over Canada
- Communicate rental or lease of various properties in portfolio on behalf of property managers and ensure that stakeholders are aware of terms of lease agreement
- Acts as a property management administrator and coordinates provision of property services, such as cleaning, maintenance, urgent, emergency, security services and alarm system
- Acts as a Corporate Security agent for ICBC employees and takes their reports regarding threats made towards ICBC staff and forwards them to, ICBC investigator
- Receives all alarms for Lower Mainland from our Alarm Monitoring department at Paladin Technologies, and dispatches them in a timely manner to our Lower Mainland Mobile units
- Making on the spot decisions as to whether the tenant's request is an emergency or non-emergency and escalate to the on-call technician as communicated by the client
- Establish work priorities, and ensure deadline are met
OFFICE ASSISTANT
JACE Trucklines Ltd.
07.2020 - 11.2020
- Directed all dispatching, routing, and tracking of 25 fleet vehicles, sent dispatch to the company's drivers every day, maintained their logbooks, and recruited more drivers
- Evaluated and adjusted over 20 routes based on daily needs, available workers, traffic hazards and weather conditions
- Liaised with freight brokers and custom brokers to increase the company's sales and operation, which increased sales by 20%
- Dealt with CBSA/CBP to clear the company's load at the Canada-US border which included getting shipping/customs documents from the shipper/driver, labeling them with respective PAPS/PARS stickers and sending them to the custom brokers
RESEARCH ASSISTANT
Sakaar Microsolutions Pvt Ltd
06.2014 - 08.2015
- Successfully worked on many Electronics software and simulators like Keil, MATLAB, Proteus, Dip Trace for designing and developing electronic software
- Developed software design of hardware parts like printed circuit boards and their schematics using Microsoft Visio and CAD software like Dip Trace
- Performed statistical, qualitative and quantitative analysis
- Generated data models, performed suitable analysis and helped produce reports outlining results
- Entered data into MS-Excel and MS-Word
- Modeled results and summarized search results by preparing written reports, graphs, fact sheets and tables
Education
Bachelor of Science - Digital Forensics and Cybersecurity
British Columbia Institute of Technology
Burnaby, BC01.2023
Post-Baccalaureate Diploma - Technical Management and Services
Kwantlen Polytechnic University
Surrey, BC01.2019
Graduate Certificate - Electronics And Embedded Systems Development
Fanshawe College Of Applied Arts and Technology
London, ON04.2017
Master of Science - Electronics And Communication
Punjabi University
Patiala, PB05.2014
Skills
- Property management
- MS Office
- Yardi
- ServiceNow
- Communication
- Administrative support
- Customer service
- Records management
- File management
Languages
Certification
Comptia A+
Timeline
Digital Forensic Analyst
Royal Canadian Mounted Police
06.2024 - Current
Payment Services Officer
Employment and Social Development Canada
06.2023 - 06.2024
PROPERTY MANAGEMENT OPERATOR
Paladin Security Group Ltd
12.2020 - 12.2023
OFFICE ASSISTANT
JACE Trucklines Ltd.
07.2020 - 11.2020
SECURITY OFFICER
Paladin Security Group Ltd
02.2018 - 04.2024
RESEARCH ASSISTANT
Sakaar Microsolutions Pvt Ltd
06.2014 - 08.2015
Post-Baccalaureate Diploma - Technical Management and Services
Kwantlen Polytechnic University
Graduate Certificate - Electronics And Embedded Systems Development
Fanshawe College Of Applied Arts and Technology
Master of Science - Electronics And Communication
Punjabi University
Comptia A+
Bachelor of Science - Digital Forensics and Cybersecurity
British Columbia Institute of Technology
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