Result-driven professional with extensive experience in program management and coordination. Known for delivering high-impact projects and fostering strong team collaborations. Adaptable and reliable, excelling in dynamic environments and consistently achieving targeted outcomes.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Program Coordinator
Shannon School Of Business
07.2023 - Current
Company Overview: Cape Breton University
Supervising and mentoring a team of staff, fostering a collaborative and results-oriented work environment
Managed day-to-day operations for Post Baccalaureate programs, serving over 5,000 students, ensuring smooth program delivery and student satisfaction
Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Provided guidance and support to students on academic advising and administrative matters, fostering a positive and supportive learning environment
Established strategic partnerships with external organizations, expanding program reach and impact.
Conducted comprehensive research and analysis of program data, identifying operational challenges and providing data-driven recommendations for improvement
Lecturer of Business Administration
Shannon School Of Business
04.2023 - 12.2024
Company Overview: Cape Breton University
Taught 'Marketing' and 'Introduction to Business' courses to Post Baccalaureate students specializing in Supply Chain Management, Business Management, Business Analytics, and Health Care Management
Delivered engaging and informative lectures and facilitated classroom discussions on key marketing and business principles
Developed and implemented interactive teaching methods and assessments to enhance student learning and engagement
Provided personalized feedback and guidance to students to support their academic progress and success
Program Secretary
Shannon School Of Business
03.2023 - 06.2023
Company Overview: Cape Breton University
Responsible for communication regarding program initiatives
Served as the primary point of contact for Shannon School of Business, fostering strong relationships with internal and external stakeholders
Managed program logistics, including course planning, ensuring accurate identification and fulfillment of course section requirements
Successfully planned and executed a variety of events, such as seminars, workshops, and training sessions, overseeing logistics, volunteer coordination, student employee supervision, and vendor management
Developed and implemented program orientation events, created a welcoming and informative experience for new participants
Administrative Employee
Shannon School Of Business
10.2021 - 02.2023
Company Overview: Cape Breton University
Part of the administrative team ensured the smooth functioning of the office and provided vital support to faculty and staff
Provided exceptional front-line support to students and visitors of the Shannon School of Business and Dean's Row, ensuring a positive experience and addressing inquiries efficiently
Responded to a high volume of inquiries from students, parents, and the public, providing accurate information and guidance on academic procedures and policies
Reviewed and processed student forms, ensuring adherence to established guidelines, while maintaining meticulous records using the student information system (RADAR)
Collaborated effectively with faculty, chairs, and deans, referring inquiries appropriately and ensuring timely and efficient resolution of student issues
Communications Assistant
Art Gallery
09.2022 - 12.2022
Company Overview: Cape Breton University
Created and curated engaging content for the Art Gallery's social media channels, resulting in an expanded online presence and increased reach
Developed and implemented innovative marketing strategies, successfully attracting a wider audience to the Art Gallery and increasing visitor engagement and attendance
Implemented effective communication strategies that fostered and maintained engagement with the Art Gallery's existing audience, resulting in stronger community relationships
Collaborated with other departments at Cape Breton University to conceptualize and organize regular events and activities, enhancing the Art Gallery's visibility
Handled routine inquiries from customers via email or phone calls promptly while demonstrating excellent customer service skills.
Coordinated logistics for trade shows and conferences, showcasing the company''s products and services effectively.
Media Coordinator
International Students Association
10.2019 - 02.2020
Participated in weekly meetings with cross-functional teams to discuss campaign progress, challenges, and opportunities for improvement.
Optimized advertising campaigns for better audience reach and engagement through targeted placements.
Collaborated in the development and execution of engaging social media campaigns, increasing brand awareness and audience engagement for the International Students Association
Managed the organization's social media channels, actively responding to inquiries and engaging with followers to build a strong online community
Created compelling content, including text, images, and videos, tailored for various social media platforms to maximize reach and engagement
Analyzed social media data and tracked key performance indicators (KPIs) to measure campaign effectiveness and identify areas for optimization
Provided support for the development and implementation of public relations campaigns, contributing to a positive brand image and reputation for the organization
Promoter & Partner at "Doing Business in Africa with African Buyers" in partnership with Made-In-China.com and Focus Business SchoolPromoter & Partner at "Doing Business in Africa with African Buyers" in partnership with Made-In-China.com and Focus Business School