Summary
Overview
Work History
Education
Skills
Websites
Certification
Work Availability
Timeline
Hi, I’m

Gaurav Kalra

Calgary,Alberta
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

High-achieving Senior Sales Associate successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to foster satisfaction.

Overview

2
years of professional experience
1
Certification

Work History

7-eleven
Calgary, Alberta

Senior Sales Associate
05.2022 - Current

Job overview

  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Developed sales plans to increase market share, customer base and revenue.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Greeted customers and provided product advice to increase sales.

Marina Restaurant
Calgary, Alberta

Senior Server
09.2021 - 08.2023

Job overview

  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Education

Southern Alberta Institute of Technology
1301 16 Ave NW, Calgary

from Information And Communication Technology
08.2023

University Overview

  • Professional development completed in [Subject]

Skills

  • Persuasive Negotiations
  • Customer Loyalty
  • Payment Processing
  • Stress Management
  • Educational Strategies
  • Exceptional Communicator
  • Inventory Oversight
  • Product Promotion
  • Food Sales and Promotion
  • Shipping and Receiving
  • Revenue Target Achievement
  • Team Leadership
  • Product Knowledge
  • Brand Promotion
  • Financial Accounting
  • Cash Counting
  • Customer Queries
  • Sales Promotion
  • Revenue development
  • Client relationship building

Certification

  • [Core JAVA] Training
Availability
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Timeline

Senior Sales Associate

7-eleven
05.2022 - Current

Senior Server

Marina Restaurant
09.2021 - 08.2023

Southern Alberta Institute of Technology

from Information And Communication Technology
Gaurav Kalra