GAURAV THAPLIYAL

Dynamic and customer-focused professional with extensive experience in retail and service-oriented roles, including a current position as a Bakery Clerk at Loblaws. Proven ability to effectively communicate with customers, address inquiries and resolve issues to ensure satisfaction. Strong sales aptitude demonstrated through relationship-building skills and successful upselling initiatives during prior roles. Adept at managing multiple tasks in fast-paced environments, with a solid educational background in business administration and global supply chain management. Eager to leverage customer service expertise and sales experience to contribute to customer retention and business growth in a remote support role.

Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.

As a Production Operator at Tirupati Food Industries Pvt. Ltd., I manage and oversee various stages of food production to ensure quality, efficiency, and compliance with industry standards. My responsibilities include operating and maintaining production machinery, monitoring product quality, troubleshooting equipment issues, and following safety protocols. My role emphasizes precision and attention to detail, contributing to the consistent output and overall productivity of the facility.

• Worked with a team of 7 in the development of Digital Marketing Strategy for Small Businesses. My role involved key responsibilities, e.g., conducting market research, analyzing data, developing strategy components, etc.. Through this collaboration, we successfully describe the outcome or impact, e.g., increased client engagement by 20% or streamlined the project’s workflow].
• Resolved product issue through consumer testing.