Gaurav Singh
Abbotsford,BC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Hardworking employee with customer service, multitasking and time management abilities.
Overview
6
6
years of professional experience
Work History
Security Guard
A Star Security
08.2023 - 12.2023
- Conducted regular patrols to monitor premises
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Cashier
Petro Canada
05.2018 - 10.2023
- Operated cash register or POS system to receive payment by cash and credit card
- Answered customer questions and provided store information
- Delivered high level of customer service to patrons using active listening and engagement skills
- Trained new team members in cash register operation, stock procedures and customer services
- Helped customers find specific products, answered questions and offered product advice.
supervisor
Pizza 24
06.2018 - 03.2022
- Organized schedules, workflows and shift coverage to meet expected business demands
- Delegated daily tasks to team members to optimize group productivity
- Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Computer Information Systems, Diploma -
University of Fraser Valley
12.2020
Skills
- Sales Monitoring
- Work Planning and Prioritization
- Customer Service
- Teamwork and Collaboration
- Hardware Configuration
- Patrolling
- System Upgrades
- Microsoft Windows and Office
- Investigating Complaints
- Technical Support
Additional Information
- Language : English, Hindi, Punjabi
Timeline
Security Guard
A Star Security
08.2023 - 12.2023
supervisor
Pizza 24
06.2018 - 03.2022
Cashier
Petro Canada
05.2018 - 10.2023
Computer Information Systems, Diploma -
University of Fraser Valley
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