Gaurav Sharma
Brampton,ON
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
15
15
years of professional experience
Work History
Warehouse Associate
Amazon Fullfillment Center
Bolton, ON
08.2021 - Current
- Worked in multiples key roles like Picking, Sorter & Stower etc.
- Communicated effectively with team members on matters related to work assignments.
- Extensive experience in order picking, ensuring accurate and efficient fulfillment of customer orders.
- Utilized handheld scanners and warehouse management systems to track inventory and locate items within the warehouse.
- Strong ability to lift up to 49 pounds and can perform physical tasks like pushing/pulling wheeled dollies loaded with products upto 100 pounds by making use of lean techniques such as bending, reaching, and squatting.
- Demonstrated strong attention to detail to prevent errors and minimize discrepancies in order picking.
- By using Amazon Rebing management system, sorted out the items so they can be processed by the packing department.
- Picked customer priority order on time and send them to the packaging section.
- Collaborated closely with team members to achieve daily picking targets and maintain productivity levels.
- Embrace and embody the core principles of Amazon.
Operation Manager / Deputy Manager
Technokart India Limited (Digiworld
Mumbai, Maharashtra
08.2015 - 02.2016
- Reported to the Zonal Operation Manager and ensured daily updates of sales and collection.
- Maintained relationships with brands such as Samsung, Whirlpool, IFB, Godrej, and Hitachi.
- Revived 9 closed franchises, improving company ROI and increasing product sales through strategic product display and promotional activities.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Established processes to ensure efficient workflow throughout the organization.
Deputy Manager
Videocon Industries LTD. (Kail Ltd.)
Mumbai, Maharashtra
02.2014 - 07.2015
- Ensured daily updates of sales and collection by effectively communicating with Branch and Regional Managers.
- Generated sales and developed new business opportunities.
- Analyzed business performance data to forecast business results for upper management.
- Coordinated internal and external order execution, built relationships with dealers, and promoted brand activities.
- Prepared monthly progress reports detailing achievements against set targets.
- Coordinated with other departments to ensure smooth functioning of activities.
- Worked closely with customers to understand needs and resolve diverse issues.
Area Sales Manager
Top Victory Investments LTD (AOC)
Mumbai, Maharashtra
06.2013 - 01.2014
- Supervised a team of 10 members, coordinating sales planning to achieve monthly targets.
- Created sales in assigned territories and developed new business opportunities.
- Built and maintained strong dealer networks, expanding sub-dealer networks, and ensuring good relationships with all customers and dealers.
- Coordinated with logistics teams to ensure timely delivery of goods to customers.
- Organized promotional events such as trade shows, conferences and exhibitions.
- Reviewed competitor's activities and devised measures to stay ahead in the market competition.
- Identified new business opportunities within the region through networking activities.
- Managed a team of sales representatives in order to achieve maximum results.
Area Sales Executive
Videocon Industries LTD
Mumbai, Maharashtra
08.2010 - 02.2013
- Presented to the Branch Manager and contributed 20% to the branch turnover.
- Generated new business opportunities and coordinated internal and external order execution.
- Built relationships with distributors and retailers, promoted brand activities, and handled a team of in-store demonstrators.
- Analyzed customer feedback to identify areas of improvement in the sales process.
- Established long-term partnerships with vendors by negotiating favorable terms on behalf of the company.
- Built strong relationships with existing customers to maintain loyalty and generate repeat business opportunities.
- Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
Sales Executive
Vishal Videos and Appliances Pvt. Ltd
Mumbai, Maharashtra
06.2009 - 07.2010
- Developed market for existing and new brands by creating new dealers and increasing sales.
- Sold and marketed L.G & Whirlpool products in the central region.
- Attended exhibitions for sales and promotions, managed dealer relationships, and prepared regular sales reports.
- Identified new potential markets and developed plans for targeting them.
- Implemented processes for cross-selling products or services based on customer needs.
- Used cold calling and networking to sell products and services.
- Contacted current and potential clients to promote products and services.
Education
MBA - Marketing
Symbiosis Institute of Distance Learning (SCDL)
Pune, Maharashtra, India06-2011
Bachelor of Commerce - Commerce And Business Administration
HNB Garhwal University
Rishikesh, Uttarakhand, India06-2007
Skills
- Sales Process & Demand Creation
- Pipeline Development
- Presenting Value Proposition
- Brand Management & Business Development
- Negotiation & Closing the Business
- Team Handling
- Strategic Planning & Marketing Activity (ATL & BTL)
- Business Planning & Forecasting
- Microsoft Office (Word, Excel, PowerPoint)
- ERP & Project Management
- Relationships with Vendors, Distributors & Channel Partners
- Stock Planning & Product Cycle Management
- Business Development
- Marketing
- Strategic Planning
- Operations Management
- Staff Development
- Budget Control
- Cross-functional team management
- Lead Generation
- Business Planning
- Team Leadership
- Customer Relationship Management (CRM)
Languages
English
Professional
Hindi
Professional
Punjabi
Limited
Websites
Affiliations
- Travelling
- Social Media
- Books
- Bollywood Movies
References
References available upon request.
Timeline
Warehouse Associate
Amazon Fullfillment Center
08.2021 - Current
Operation Manager / Deputy Manager
Technokart India Limited (Digiworld
08.2015 - 02.2016
Deputy Manager
Videocon Industries LTD. (Kail Ltd.)
02.2014 - 07.2015
Area Sales Manager
Top Victory Investments LTD (AOC)
06.2013 - 01.2014
Area Sales Executive
Videocon Industries LTD
08.2010 - 02.2013
Sales Executive
Vishal Videos and Appliances Pvt. Ltd
06.2009 - 07.2010
MBA - Marketing
Symbiosis Institute of Distance Learning (SCDL)
Bachelor of Commerce - Commerce And Business Administration
HNB Garhwal University
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