GAURAV SAXENA
Harrison Hot Springs,Canada
Summary
Results-oriented management professional with over 20 years of progressive experience in project management, operations, administration, client relationship management and team leadership across Canada and India. Currently working as an Administrative Assistant with All Clean Janitorial Services Ltd. in British Columbia, where I support daily business operations, financial administration, payroll coordination and customer communication. Previously spent more than eight years managing large creative production teams for international gaming clients and over six years leading e-learning projects, successfully delivering projects within scope, budget and schedule. Possess an MBA in Project Management with strong interests in Business Analytics, Artificial Intelligence, Digital Transformation and Process Improvement. Seeking to further enhance my leadership and analytical capabilities through a Master's degree in Canada.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
All Clean Janitorial Services Ltd.
Harrison Hot Springs, British Columbia, Canada
06.2024 - Current
- Provide administrative support for daily business operations.
- Coordinate schedules, meetings and communications between management, employees and clients.
- Prepare invoices, quotations, business correspondence and operational reports.
- Maintain payroll records, employee documentation and confidential company files.
- Assist with bookkeeping, expense management and financial record keeping.
- Coordinate with suppliers and customers to ensure efficient day-to-day operations.
- Maintain digital records and business databases using Microsoft Office and cloud-based applications.
- Support operational planning by identifying opportunities to improve administrative efficiency.
- Deliver professional customer service while resolving routine administrative issues.
- Assist management in preparing reports and documentation for business operations.
Studio Manager
Ingenuity Gaming
Noida, India
04.2016 - 04.2024
- Managed end-to-end operations of a creative production studio delivering projects for international gaming clients.
- Led cross-functional teams consisting of designers, artists and production professionals.
- Managed project scope, schedules, budgets, quality standards and resource allocation.
- Served as the primary communication bridge between clients and internal production teams.
- Conducted project planning meetings and monitored project milestones to ensure timely delivery.
- Implemented operational improvements that enhanced productivity and workflow efficiency.
- Collaborated with senior management to align project execution with business objectives.
- Maintained high quality standards throughout the production lifecycle.
- Developed strong client relationships through proactive communication and issue resolution.
Project Manager
FK Publications
New Delhi, India
07.2010 - 04.2016
- Managed complete life cycle of multiple e-learning projects.
- Planned project schedules, monitored progress and coordinated deliverables.
- Conducted weekly project review meetings with clients and internal stakeholders.
- Participated in recruitment, onboarding and mentoring of project team members.
- Identified project risks and implemented practical solutions to ensure timely delivery.
- Coordinated cross-functional teams including designers, developers and content specialists.
- Ensured project quality while maintaining client satisfaction.
Team Lead
Caltoonz
New Delhi, India
07.2004 - 06.2010
- Supervised day-to-day activities of production teams.
- Allocated tasks and monitored team performance.
- Motivated employees to achieve project and organizational objectives.
- Assisted in training new team members.
- Maintained productivity and quality standards across multiple assignments.
- Coordinated workflow between departments to ensure timely completion of projects.
- Department of Education
Education
MBA - Project Management
Sikkim Manipal University (Distance Education)
India01-2011
Post Graduate Diploma - Computer Graphics
Rai University
India01-2005
Bachelor of Commerce (B.Com.) - undefined
University of Delhi
India01-2002
Skills
- Administrative Support
- Project Coordination
- Client Communication
- Team Management
- Operations Coordination
- Quality Assurance
LANGUAGES
English
Hindi
Interests
Artificial Intelligence & Business Innovation, Digital Transformation, Project Management, Leadership Development, History & Current Affairs, Swimming
Timeline
Administrative Assistant
All Clean Janitorial Services Ltd.
06.2024 - Current
Studio Manager
Ingenuity Gaming
04.2016 - 04.2024
Project Manager
FK Publications
07.2010 - 04.2016
Team Lead
Caltoonz
07.2004 - 06.2010
Bachelor of Commerce (B.Com.) - undefined
University of Delhi
Post Graduate Diploma - Computer Graphics
Rai University
MBA - Project Management
Sikkim Manipal University (Distance Education)