Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
GAURAV RAURA

GAURAV RAURA

Ottawa,Canada

Summary

Director with over 18 years of experience in leading procure-to-pay and accounts payable transformations in high-volume environments. Expertise in business process automation, system integrations, and digital payments initiatives that enhance cost efficiency and cash flow. Proven ability to manage cross-functional teams and develop KPIs for data-driven decision making. Experienced in overseeing multi-million-dollar transaction portfolios and vendor ecosystems to achieve significant business results.

Overview

17
17
years of professional experience
4
4
Certification

Work History

Director P2P Procurement Process Excellence

Canada Post Corporation
Ottawa, ON
05.2019 - Current
  • Leading a team of 10+ unionized associates and senior associates for the execution of projects, enhancements, operational support services, and driving transactions over a 3 billion CAD portfolio.
  • Rolled out the Scotiabank PCard platform across 5,000+ users, reducing approval turnaround time by 70%, and simplifying reconciliation.
  • Implemented integration and deployment of SAP Ariba Buying and Invoice modules, Commerce Automation, and Guided Buying—driving supplier collaboration, digitization of PO delivery, catalog management, and invoice submission.
  • Implement KPI dashboards in Power BI to track vendor performance, SLA adherence, and operational trends.
  • Reduced end-to-end vendor onboarding cycle time from 14 to 5 days by digitizing carbon-copy forms for over 5,500 retail sites.
  • Managed budget allocations for various departmental projects and resources.

Senior Manager Procure to Pay Consulting Practice

IBM Canada
Ottawa, ON
07.2016 - 05.2019
  • Led a global team of 50+ associates and managers, managing end-to-end procure-to-pay operations for a global security client, processing 35,000+ invoices monthly, with a focus on accuracy and compliance.
  • Delivered expert accounts payable consulting for IBM’s outsourcing solutions, driving P2P transformation and AP automation projects for Fortune 500 clients, improving operational efficiency and cost-effectiveness.
  • Oversaw vendor master maintenance, disbursements, T&E, and exception handling in alignment with contractual and policy requirements.
  • Co-led a KPI design project for a major beverage manufacturer, aligning cost per invoice, on-time payments, and dispute resolution metrics.
  • Conducted detailed process diagnostics using industry benchmarks (Hackett/APQC metrics) to improve P2P efficiency and cost-effectiveness, to show the current state, and then the roadmap for the future state.
  • Led the deployment of RPA solutions, reducing processing times by 48 hours, and achieving significant cost savings.
  • Oversaw vendor and stakeholder engagements to ensure the smooth delivery of global AP services and compliance with financial controls.

Senior Manager – Procure to Pay Operations

IBM India
Delhi, India
08.2012 - 07.2016
  • Led and managed end-to-end procure-to-pay operations for a major third-party client, overseeing invoice processing, payments, vendor master data, and AP vendor helpdesk functions.
  • Directed a 60+ member offshore team supporting APAC countries, managing a monthly invoice volume exceeding 35,000, while ensuring strict SLA adherence.
  • Championed the deployment of the first Robotic Process Automation (RPA) solution for invoice processing, achieving a 30% reduction in full-time equivalents (FTE), and consistently delivering 99.99% SLA compliance.
  • Drove continuous process improvements and coached team members to enhance operational efficiency and service quality across P2P operations for the ANZ, APAC, and NA regions.

Assistant Manager

Accenture India Ltd
Delhi, India
08.2011 - 08.2012
  • Managed end-to-end P2P data and voice processes for third-party client, encompassing invoice processing and payments.
  • Prepared monthly client reports, including SLA files, contractual volume metrics, governance decks, and attrition reports.
  • Ensured implementation of process controls for seamless operations, conducting periodic reviews of SOW compliance.
  • Resolved vendor disputes to maintain positive relationships and operational efficiency.

Assistant Manager - Finance

Integreon Managed Solutions Private Ltd
Delhi, India
06.2008 - 08.2011
  • Compiled monthly client reports, including metrics, presentations, attrition, and quality assessments.
  • Finalized vendor payments and selected payment methods such as ACH, check, and wire transfers.

Education

MBA - Finance And Operations

Lal Bahadur Shastri Institute of Management
Delhi, India
05-2009

Bachelor’s in Commerce (Hons) - Finance (Accounting, Economics)

Delhi University
Delhi, India
05-2003

Skills

  • Procurement strategy
  • Contract Management & Compliance
  • SAP Ariba implementation
  • KPI dashboard creation
  • Vendor management
  • Process automation
  • Procure to pay
  • Travel and expense

Languages

English
Full Professional
Hindi
Native/ Bilingual

Certification

  • Certified Scrum Product Owner (2024)
  • SAP Ariba Signavio
  • SAP Ariba Procurement Functionality
  • SAP Ariba Guided Buying and Buying & invoicing modules
  • Procure to Pay Delivery and Improvement
  • Six Sigma Green Belt
  • Agile Foundation

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programs

Timeline

Director P2P Procurement Process Excellence

Canada Post Corporation
05.2019 - Current

Senior Manager Procure to Pay Consulting Practice

IBM Canada
07.2016 - 05.2019

Senior Manager – Procure to Pay Operations

IBM India
08.2012 - 07.2016

Assistant Manager

Accenture India Ltd
08.2011 - 08.2012

Assistant Manager - Finance

Integreon Managed Solutions Private Ltd
06.2008 - 08.2011

MBA - Finance And Operations

Lal Bahadur Shastri Institute of Management

Bachelor’s in Commerce (Hons) - Finance (Accounting, Economics)

Delhi University

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