Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gaurav Patni

Barrie,ON

Summary

Seeking a hospitality position in hotel and resort operations where I can apply my skills in guest engagement, culinary preparation, and management. I aim to contribute to delivering exceptional customer experiences while growing within the hospitality industry, particularly in roles related to guest services, food and beverage operations, or front-desk management.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Meat Slicer

Firehouse Subs
Barrie, ON
11.2024 - Current
  • Monitored and maintained accurate inventory levels for sliced products, ensuring efficient operations.
  • Ensured product quality by inspecting meats and removing inedible portions before slicing.
  • Upheld food safety standards by maintaining proper storage temperatures and sanitation.
  • Cleaned and sanitized slicer equipment and work areas to meet health and safety regulations.

Prep Cook

JW Marriott The Rosseau Muskoka Resort & Spa
Muskoka. , ON
05.2024 - 09.2024
  • Prepared diverse dishes, including pizza and buffet items, meeting high culinary standards.
  • Led buffet line management by ensuring timely replenishment, and appealing presentation.
  • Executed food preparation for events, including live cooking demonstrations, enhancing guest satisfaction.
  • Engaged directly with guests to address concerns and improve their dining experience.
  • Collaborated with kitchen teams and event coordinators to deliver seamless event service.

Cashier, Crew Member

Burger King
Barrie, ON
02.2024 - 04.2024
  • Delivered exceptional customer service, ensuring a positive, and efficient dining experience.
  • Accurately processed transactions using POS systems, handling cash, and digital payments.
  • Maintained cleanliness and organization to uphold operational standards.
  • Adapted quickly to fast-paced environments while managing multiple tasks efficiently.

Night Manager, Worker

Circle K
Barrie, ON
01.2023 - 08.2023
  • Supervised nightly operations, including inventory management and customer service.
  • Handled cash register operations with accuracy and ensured smooth customer transactions.
  • Managed store maintenance and cleanliness to create a welcoming shopping environment.
  • Resolved customer issues promptly, improving customer satisfaction and loyalty.

Cashier, Team Member

Dominoes
New Delhi, India
09.2022 - 11.2022
  • Processed customer orders and payments accurately using POS systems.
  • Delivered prompt and courteous service, addressing customer inquiries effectively.
  • Ensured cleanliness and organization in high-traffic cashier stations during peak hours.

Customer Service Representative

Jindal X
New Delhi, India
04.2022 - 08.2022
  • Supported the 'Happy Locate Process' by addressing customer needs and resolving concerns.
  • Enhanced customer satisfaction through effective communication and problem-solving.
  • Contributed to process improvements, increasing efficiency in customer service operations.

Catering Assistant

Silver Spoon Caterers
New Delhi, India
08.2021 - 02.2022
  • Assisted chefs with food preparation and presentation, ensuring successful event execution.
  • Provided excellent guest service during events, enhancing the overall customer experience.
  • Adapted to changing schedules and event demands, while maintaining service quality.

Education

Hospitality-Hotel And Resorts Operations Management Diploma Program -

Georgian College
Barrie, ON
04-2025

Skills

  • Guest Engagement and Communication
  • Time Management and Organization
  • Leadership and Team Collaboration
  • Presentation and negotiation
  • Operational and Management Experience
  • Bartending and culinary knowledge
  • Serving and buffet management
  • Opera (room reservation and management)

Certification

  • Smart Serve
  • WHMIS
  • Action First Aid CPR/AED Level C
  • Basic food handler certificate
  • Human trafficking
  • Intercultural Skills and Communication

Timeline

Meat Slicer

Firehouse Subs
11.2024 - Current

Prep Cook

JW Marriott The Rosseau Muskoka Resort & Spa
05.2024 - 09.2024

Cashier, Crew Member

Burger King
02.2024 - 04.2024

Night Manager, Worker

Circle K
01.2023 - 08.2023

Cashier, Team Member

Dominoes
09.2022 - 11.2022

Customer Service Representative

Jindal X
04.2022 - 08.2022

Catering Assistant

Silver Spoon Caterers
08.2021 - 02.2022

Hospitality-Hotel And Resorts Operations Management Diploma Program -

Georgian College

Similar Profiles

CREATE PROFILE
Gaurav Patni