Gaurav Patni
Barrie,ON
Summary
Detail-Oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Night Manager, Worker
Circle K
Barrie, ON
01.2023 - 08.2023
- Managed cleaning responsibilities to uphold store cleanliness standards.
- Operated as a cashier, handling customer transactions with accuracy.
- Oversaw store maintenance tasks to ensure a well-organized retail environment.
- Executed stock replenishment activities to maintain inventory levels.
- Assisted in store inventory processes, contributing to accurate record-keeping.
- Addressed customer concerns and complaints promptly, ensuring customer satisfaction.
Cashier, Team Member
Dominoes
New Delhi, India
09.2022 - 11.2022
- Proficiently managed customer orders and payments through a POS system, maintaining precise cash handling for balanced end-of-shift accounting.
- Delivered excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with the team to ensure a clean and organized cashier station, adapting seamlessly to a fast-paced environment during peak hours.
Customer Service Representative
Jindal X
New Delhi, India
04.2022 - 08.2022
- Contributed to Jindal's operations in India, specifically in the "Happy Locate Process."
- Focused on customer satisfaction by addressing their needs and resolving issues.
- Worked towards the overarching goal of enhancing customer experience and problem-solving within the company.
Catering Assistant
Silver Spoon Caterers
New Delhi, India
08.2021 - 02.2022
- Flexible scheduling to meet event requirements and deliver exceptional, polite service for a positive guest experience.
- Provided crucial support to chefs, aiding in food preparation and presentation during events.
- Demonstrated strong culinary assistance, contributing to successful event execution and attendee satisfaction
Education
Hotel and Resorts Operations Management Diploma program -
Georgian College
12.2024
Skills
- Quick learner
- Decision Making
- Leadership experience
- Communication skills
- Cooperative team member
- Confident & Persuasive speaker
- Presentation and negotiation skills
- Training and development
- Bartender
- Management
- Serving
Technical Skills
- Certified in Microsoft Office (Basics)
- Knowledge and understanding of User Experience
Certification
- Smart Serve
- WHMIS
- Action First Aid CPR/AED Level C
- Basic food handler certificate
- Human trafficking
- Intercultural Skills and Communication
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Availabilty
- Monday: After 6 PM
- Tuesday: After 5 PM
- Wednesday: After 12 PM
- Thursday: Full day and Night
- Friday: After 3 PM
- Saturday: Full day and Night
- Sunday: Full day and Night
Timeline
Night Manager, Worker
Circle K
01.2023 - 08.2023
Cashier, Team Member
Dominoes
09.2022 - 11.2022
Customer Service Representative
Jindal X
04.2022 - 08.2022
Catering Assistant
Silver Spoon Caterers
08.2021 - 02.2022
Hotel and Resorts Operations Management Diploma program -
Georgian College