Gaurav Pal Singh
Vaughan,ON
Summary
Dynamic and results-oriented automotive engineering professional with a proven track record at BMW Group Canada, specializing in UAT Testing, Defect Management and Project Management. Excelled in leading Vehicle-to-Everything (V2X) testing for the Canadian market and resolved high-escalation cases, demonstrating exceptional collaboration and problem-solving skills. Skilled in JIRA and adept at fostering cross-country team collaboration for early defect resolution.
Overview
2
2
years of professional experience
1
1
Certification
Work History
ConnectedDrive Intern
BMW Group Canada
Richmond Hill, ON
05.2023 - 08.2024
Validation and UAT.
- Led Vehicle-to-Everything (V2X) testing, including MyBMW/MINI app testing, in-vehicle testing, integration testing, and regression testing, contributing to the launch of BMW Digital Premium, MINI Connected Plus, and several other features on the BMW and MINI Connected portal(s).
- Documented test reports, led defect management using JIRA for prompt fixes, and collaborated closely with BMW of North America and BMW AG for debugging and validation.
- Aligned with project managers on potential showstoppers in sprint planning and review sessions.
- Performed test drives with various vehicles (X5, i7 M60, Cooper S, etc.) for connected functionality verification and supported business deliveries.
Retailer Support
- Supported 3,000 cases from all 60 BMW and MINI retailers across Canada relating to MyBMW, MINI App, Apple CarPlay, Android Auto, and ConnectedDrive troubleshooting.
- Resolved 104 high-escalation workshop cases and closely collaborated with workshop personnel to deliver faster resolution times.
- Led training sessions for new product launches, representing the organization.
Cross-country collaboration
- Created and managed all connected portal test cases according to specifications, and closely worked with BMW North America and BMW AG teams.
- Supported requests from the customer interaction support team in the U.S. for Canadian customer complaints relating to V2X support, serving as the SPOC.
- Teamed up with teams in the US and Germany for early defect resolution, testing in-vehicle solutions, resolving critical defects, and regression testing.
Peer Tutor
Ontario Tech University
Oshawa, ON
09.2022 - 04.2023
- Developed first-year undergraduate curriculum for engineering students along with the Student Learning Center for introductory Calculus, Physics and Chemistry courses
- Delivered one-on-one tutoring sessions having the highest retention rate among all peer tutors for undergraduate engineering courses
- Managed the Student Learning Center documentation and tracking for all peer tutors serving as the Peer Learning Assistant and also delivered class talks to increase student engagement
Education
Bachelor of Engineering - Automotive Engineering
Ontario Tech University
04.2025
Skills
- JIRA
- Vehicle Telematics
- Microsoft Office
- UAT Testing
- Vehicle Life Cycle
- Project Management
- Data Analytics
- Strategic Problem Resolution
- Automotive Design
- AutoCAD
- SolidWorks
- Premiere Pro
Highlights of qualifications
- Graduating 04/2025 from the Bachelor of Automotive Engineering Program at Ontario Tech University.
- Strong skills in data analysis, new product launch testing and troubleshooting, including JIRA testing, retailer support, and test case creation, achieved as a ConnectedDrive Intern at BMW Group Canada.
- Experienced in Front-end testing, Vehicle Communication troubleshooting, Electronic Accessory Integration, and managing support escalations for BMW, and MINI Canada.
- Engaged with cross-functional teams from Germany and USA over 1.5 years in the automotive industry, demonstrating leadership, teamwork, communication, and problem-solving skills.
- Consistently high academic performance, with a cumulative GPA of 4.20/4.30 at Ontario Tech University and awarded with Certification of Merit in mathematics in India for being in the top 0.1% scorers nationwide.
Certification
- BMW ConnectedDrive, BMW Group University, 07/2024
- Lean Six Sigma Yellow Belt, Six Sigma Global Institute, 10/2022
- Driver Assistance Systems, BMW Group University, 09/2023
- Power Transmission, BMW Group University, 05/2024
- Pugh Matrix, BMW Group University
- AUTOSAR in a nutshell, BMW Group University, 06/2024
- On Board Diagnostics, BMW Group University, 08/2023
References (Available on Request)
Shahin Sharabiani,
Manager, Digital Innovations & Programs
BMW Group Canada: Shahin.sharabiani@bmwgroup.ca
Timeline
ConnectedDrive Intern
BMW Group Canada
05.2023 - 08.2024
Peer Tutor
Ontario Tech University
09.2022 - 04.2023
Bachelor of Engineering - Automotive Engineering
Ontario Tech University
- BMW ConnectedDrive, BMW Group University, 07/2024
- Lean Six Sigma Yellow Belt, Six Sigma Global Institute, 10/2022
- Driver Assistance Systems, BMW Group University, 09/2023
- Power Transmission, BMW Group University, 05/2024
- Pugh Matrix, BMW Group University
- AUTOSAR in a nutshell, BMW Group University, 06/2024
- On Board Diagnostics, BMW Group University, 08/2023
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