Gaurav Nayyar
Toronto,ON
Summary
I am an Agile and Scrum Coach with a client-focus, and am results-oriented with over seven years' experience coaching at the team and enterprise levels. My well-rounded experience in various additional roles such as technical trainer, scrum master, business analyst, product owner, project manager, and program manager across numerous industries enables me to provide unparalleled communication and persuasion skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Agile Coach
R Systems
05.2023 - Current
- As an Agile Consultant, I guided the PMO management to identify gaps in agile thinking and culture, and to organize a continuous process of improvement.
- I coached struggling teams and turned around failing teams so they became high-performing ones.
- I restored order on the teams by re-establishing Agile best-practices and accountability.
- Team productivity increased significantly and restored the confidence of upper management.
- I coached the PMO and executives on Scrum and Kanban Framework and guided them to formulate a plan for a transition to the Agile framework.
- I drove improvement within Product, PMO and Development approaches to Release Planning and cross team coordination.
Consultant
Global Logic Technologies
10.2022 - 05.2023
- Improved overall project efficiency with effective coordination between development, testing, deployment, and support teams during release cycles.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
- Partnered with project team members to identify and quickly address problems.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
Associate Manager
R Systems
10.2018 - 09.2022
- I observed teams and identified areas of improvement on Agile best practices, and Scrum processes.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Implemented best practices to drive quality IT project delivery.
- Guided product owners in backlog improvement, Feature creation and User Stories decomposition, release planning and then cross teams planning.
- Monitored and tracked project progress to support timely completion.
- Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
Scrum Master
R1 Rcm
11.2016 - 10.2018
- As a Scrum Master and Scrum Coach, I successfully determined gaps in team and department performance, developed an improvement plan, and improved performance by greater than 20% on each team.
- I led PMO effort to develop an Agile Project Estimation methodology.
- I officiated the SCRUM rituals for the TC team, including backlog grooming, iteration planning, retrospectives, daily stand-ups Daily, weekly, monthly reporting, burn-down/burn-up charts, and cumulative flow diagrams to measure progress and keep team on track.
- I helped integrate non-collocated teams in Sri Lanka and developed methods of streamlining communications.
- Successfully managed dozens of releases through complex SAAS release processes.
Consultant
HCL Infosystems
03.2016 - 08.2016
- Optimized system efficiency through rigorous load, stress, and endurance testing procedures.
- Kept scripts and test cases updated with current requirements.
- Used monitoring tools like Jmeter and Load Runner tools on a frequent basis.
- Conducted root cause analysis for critical defects discovered during testing phases, enabling swift resolution of high-priority issues before deployment.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Senior Test Engineer
R Systems
01.2015 - 08.2015
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Delivered accurate reports on test findings, enabling stakeholders to make informed decisions about system enhancements or modifications.
- Collaborated with development teams to ensure seamless integration of performance testing into the software development lifecycle.
- Developed and deployed test load scripts with Load Runner and Blazemeter.
Performance Test Specialist
Accretive Health
03.2014 - 01.2015
- Streamlined test execution for faster results by implementing automated testing tools and methodologies.
- Enhanced application performance by identifying and resolving bottlenecks through rigorous testing processes.
- Developed and deployed test load scripts with Load Runner
- Advised developers on problems with databases, performance and other issues.
Software Test Engineer
Telus International
07.2011 - 01.2014
- Evaluated and implemented cutting-edge performance testing tools, ensuring optimal application functionality.
- Streamlined test execution for faster results by implementing automated testing tools and methodologies.
- Developed and maintained defect databases for known issues.
- Enhanced application performance by identifying and resolving bottlenecks through rigorous testing processes.
- Developed and deployed test load scripts with Load Runner and Jmeter
Software Engineer
HCL Technologies
03.2010 - 07.2011
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Advised developers on problems with databases, performance and other issues.
- Reduced production issues by conducting thorough load and stress testing on applications prior to release.
- Developed and deployed test load scripts with Load Runner
Education
MCA - Computer And Engineering Technician Access
State University
India08.2016
BCA - Computer And Engineering Technician Access
State University
India05.2009
Skills
- Certified: CSM, CSPO, CSP, SAFe Agilist
- Six years Agile Coach experience
- Four plus years Iteration (Scrum) Manager Experience
- Project & Program Management Experience
- 19 Years IT experience
- Agile & Scrum Training Experience
- Story Writing Workshops
- Scrum, Kanban, TDD and XP practices
- Scrum Implementations
- Team Transformations
- Individual and Group coaching
Accomplishments
- As an Agile Coach working at the Enterprise level, I have advised and guided leadership at the executive level to adopt truly Agile ways of thinking and operating.
- I have coached Program and Portfolio Management from an Agile perspective with the goal of facilitating scaled agile.
- I have coached many struggling teams and helped them achieve performance measured by faster development, higher quality, and fewer release roll-backs
- As a coach, I have helped companies identify communication impediments and then guided them to remove the issues to increase productivity and decrease defects.
- I have great success coaching Product Owners to better understand their role, improve Backlog maturity, and to evangelize about team successes to executive leadership, reversing years of poor performance
- I have also coached executive leadership about Agile best practices and helped resolve numerous problems regarding predictability, transparency, estimation accuracy, and deployments
Certification
Project Management Professional (PMP)
Certified Scrum Master (CSM)
Certified Scrum Product Owner (CSPO)
SAFe 6 Scrum Master (SSM)
SCJP 1.5
MCP
Languages
English, Hindi
Timeline
Agile Coach
R Systems
05.2023 - Current
Consultant
Global Logic Technologies
10.2022 - 05.2023
Associate Manager
R Systems
10.2018 - 09.2022
Scrum Master
R1 Rcm
11.2016 - 10.2018
Consultant
HCL Infosystems
03.2016 - 08.2016
Senior Test Engineer
R Systems
01.2015 - 08.2015
Performance Test Specialist
Accretive Health
03.2014 - 01.2015
Software Test Engineer
Telus International
07.2011 - 01.2014
Software Engineer
HCL Technologies
03.2010 - 07.2011
MCA - Computer And Engineering Technician Access
State University
BCA - Computer And Engineering Technician Access
State University
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