Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gaurav Madan

Toronto,Canada

Summary

Supply chain professional with more than seven years of experience in delivering operational transformation across the manufacturing, retail, and consumer products industries. Proven success in delivering large-scale projects for continuous improvement of warehouse processes, customer order fulfillment, through technology integration, and fostering partnerships with relevant stakeholders. Committed to enhancing customer experience, data analysis, and optimizing supply chain networks for scalability and resilience.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Project Operations Manager

Amazon.com
Toronto, Canada
10.2023 - Current
  • Achieved workforce cost savings of $150,000 by implementing a multi-site workflow strategy for Amazon Fulfillment Engine
  • Leading warehouse automation projects worth $300,000 for optimizing customer order cycle time across outbound operations
  • Monitor, track, and communicate project progress against the committed timelines to the leadership team and key stakeholders
  • Analyzed process inefficiency in packing operation using deep-dive analysis, reducing packing cycle time from 35 secs to 31 secs

Warehouse Project Lead

HelloFresh
Toronto, Canada
08.2022 - 10.2023
  • Delivered custom box packaging automation project in 2 warehouses, deployed system integration, layout design and equipment installation with suppliers
  • Successfully commissioned Korber/High Jump warehouse management system ensuring seamless integration using a structured stage-gate methodology
  • Developed standard operating procedure (SOP) for inventory transfer between multiple warehouses at pan Canada level
  • Tracked and reported KPIs to senior leadership on cost, order fill rate and customer satisfaction (CSAT) score, delivering strategic business objectives

Volunteer (Career Break)

Robinhood Army
06.2021 - 06.2022
  • Led 'Meals on Wheels' program to cook and deliver home-cooked meals to senior citizens during covid pandemic
  • Collected excess food from local restaurants to feed undernourished individuals in need and control food insecurity
  • Inspected, sorted and packed donated food items to ensure quality standards are met for weekly food drives

Project Manager - Operations Strategy

Blinkit
, India
12.2020 - 05.2021
  • Company Overview: India
  • Improved LTL freight utilization by 15% by leading regional cross-dock operations and consolidating inventory at transshipment hubs
  • Implemented a liquidation strategy for near-expiry SKUs, reducing waste and improving perishable inventory turnover
  • Optimized the minimum order quantity and load size with 3PL partners to deliver 92% purchase orders fill rate level
  • India

Continuous Improvement Manager

OYO Hotels
, India
07.2019 - 01.2020
  • Company Overview: India
  • Improved line efficiency by 10% by eliminating Non-Value-Added Activities through Value-stream mapping (VSM)
  • Developed new and improved existing processes to maximize production key performance indicators (KPIs) across productivity, fill rate, cycle time and capacity utilization
  • Introduced new production equipment through feasibility studies, process capability and cost analysis
  • India

Project Manager - Special Operations

Myntra.com
05.2017 - 07.2019
  • Implemented a new warehouse management system, resulting in a 15% increase in order fulfillment accuracy and 25% reduction in order-to-delivery cycle
  • Established a 300,000 sq
  • Ft
  • Warehouse, designed inventory capacity, inbound & outbound process flows and workforce productivity metrics
  • Reduced missing returns order from $40,000 to $12,000 by developing standard operating procedures (SOPs) for reverse logistic processes

Associate Warehouse Manager

Bata Corporation
05.2015 - 05.2017
  • Saved $100,000 in annual transportation cost through data analysis and process path mapping for fulfillment operations
  • Increased online sales by 4% by deploying order collection lockers in 14 stores for business-to-customer (B2C) orders
  • Reviewed documentation for Purchase Orders, Purchase order change, Advanced Shipment Notice (ASN) to maintain proper workflows associated with inbound delivery vendors

Education

MBA - Operations Management

Symbiosis Institute of Operations Management
Pune, India
04-2015

Bachelors Degree - Mechanical Engineering

University of Pune
05-2009

Skills

  • Project management
  • Process optimization
  • Workflow strategy
  • Warehouse operations
  • Warehouse automation
  • Data analysis
  • Inventory management
  • Continuous improvement
  • Business strategy development
  • Performance management
  • KPI development
  • Team leadership
  • Cross-functional collaboration
  • Executive Communication

Certification

• Pursuing Project Management Professional certification (PMI) Feb 2025

• Certified Supply Chain Planning (APICS)July 2023

• Certified 5S concept (Management & Strategy Institute) Oct 2022

• Demand Analytics in Supply Chain Management (Rutger’s University) Jun 2022

• Certified Supply Chain Executive, Confederation of Indian Industry Oct 2014

Timeline

Project Operations Manager

Amazon.com
10.2023 - Current

Warehouse Project Lead

HelloFresh
08.2022 - 10.2023

Volunteer (Career Break)

Robinhood Army
06.2021 - 06.2022

Project Manager - Operations Strategy

Blinkit
12.2020 - 05.2021

Continuous Improvement Manager

OYO Hotels
07.2019 - 01.2020

Project Manager - Special Operations

Myntra.com
05.2017 - 07.2019

Associate Warehouse Manager

Bata Corporation
05.2015 - 05.2017

MBA - Operations Management

Symbiosis Institute of Operations Management

Bachelors Degree - Mechanical Engineering

University of Pune

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