Gaurav Kumar
Surrey,BC
Summary
Dedicated and dependable Housekeeping Supervisor with over 5 years of experience providing exceptional cleaning services. Adept at organizing, prioritizing, and implementing efficient cleaning procedures to ensure high standards of guest satisfaction. Proven ability to lead and train teams, fostering a collaborative work environment. Eager to leverage skills and experience to contribute to FreshSweep Housekeepers' commitment to excellence.
Overview
5
5
years of professional experience
Work History
Hotel Runner
Manor Guest House
12.2022 - Current
- A casual room service.
- Handle guest requests personally and/or refer as appropriate.
- Delivering food to guest quickly and efficiently
- interacting with guests, handling angry or dissatisfied customers
- collaborating with kitchen staff
Housekeeper
The Park
02.2020 - 03.2022
- Maintained impeccable cleanliness in guest rooms and common areas, adhering to strict cleaning protocols.
- Responded promptly and courteously to guest requests, ensuring their comfort and satisfaction.
- Collaborated effectively with colleagues to complete tasks efficiently and meet deadlines.
Food Service Representative
Beyond Meat
04.2019 - 05.2020
- Ensuring proper preparation, presentation, and freshness of all foodservice products
- Cash handling, fuel transactions
- Maintaining a clean, safe environment to ensure the store is presentable
Education
Hospitality And Tourism Management
Institute of Hotel Management,
New Delhi, India2019
High School Diploma -
TJM High School
New Delhi, India02.2016
Skills
- Friendly and Engaging Personality
- Open Minded
- Great People Skills
- Respectful
- Adaptable
- Teachable
- Willingness to learn
- Attention to Detail
- Dedicated
- Problem Solving
- Sense of Humor
- Organized
Accomplishments
- Met deadlines consistently
- Assist numerous customers per day in finding or selecting items
Skills
- Excellent communication, interpersonal, and organizational skills
- Strong attention to detail and commitment to high standards
- Proficient in cleaning techniques and equipment operation
- Ability to work independently and as part of a team
- Efficient time management and problem-solving skills
- Leadership experience and ability to motivate and train staff
Timeline
Hotel Runner
Manor Guest House
12.2022 - Current
Housekeeper
The Park
02.2020 - 03.2022
Food Service Representative
Beyond Meat
04.2019 - 05.2020
Hospitality And Tourism Management
Institute of Hotel Management,
High School Diploma -
TJM High School
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