Gaurav Gupta
Brampton,ON
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dispatcher
ARKLE MOTOR FREIGHT
12.2022 - Current
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Used software like Samsara, Borderconnect and x-pert.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Front Office Assistant
Shivam Tour & Travels
05.2021 - 12.2022
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Kept the track of important documents
- Organized travel documents
- Managed some bank accounts
- Maximized customer retention by resolving issues quickly.
Cashier
Reliance Mart
01.2021 - 04.2021
- Received payments and issued receipts
- Gift wrapped packages
- Kept track of all cash and credit transactions
- Assisted customers with sales transactions accurately and
- Efficiently, including cash, card, cheque or online payments
- Completed daily cash and credit reports for supervisors and store managers
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified customer age requirement for alcohol or tobacco purchases.
Education
Some College (No Degree) - Business Project Management
Loyalist College
trueSkills
- Guest services
- Adjusting Routes
- Service Planning
- Driver Routing
- Social Perceptiveness
- Time Management
- Communication
- Cash Handling
- Cash Counting Machine Operations
Certification
Security license, CPR and first aid certification
Timeline
Dispatcher
ARKLE MOTOR FREIGHT
12.2022 - Current
Front Office Assistant
Shivam Tour & Travels
05.2021 - 12.2022
Cashier
Reliance Mart
01.2021 - 04.2021
Some College (No Degree) - Business Project Management
Loyalist College
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