Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gaurav Deswal

Kitimat,British Columbia

Summary

Experienced Operations Professional with a proven ability to tackle challenges head-on. Led the setup of operations for a startup company, building it from the ground up into a seamless and secure operation. Recognized for expertise in enhancing safety protocols and driving operational efficiency through continuous improvement initiatives. Adept at fostering a culture of safety and compliance, managing performance, and implementing strategies that streamline operations. Skilled in resolving operational challenges while maintaining high standards of health, safety, and environmental practices. Committed to motivating teams, optimizing processes, and achieving performance targets in dynamic and challenging settings.

Overview

2
2
years of professional experience

Work History

Reduction Operator

Rio Tinto
03.2024 - Current
  • Operating various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintaining a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Reviewed production schedules and streamlined processes.

Operations Co-ordinator

Roam Car Subscription
12.2022 - 10.2023
  • Manage vehicle fleet scheduling, maintenance, and repairs.Facilitate subscriber onboarding, and offboarding.Coordinate vehicle logistics, deliveries, and swaps.
  • Collaborate with cross-functional teams for seamless operations.Analyze and report on key operational metrics.
  • Conduct quality checks on vehicles and address issues promptly.Train and onboard operational staff, ensuring ongoing development.Utilize technology platforms for subscription management.Resolve operational challenges promptly to maintain service quality.
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
  • Maximized resource utilization by monitoring staff schedules and allocating tasks.
  • Streamlined operations by implementing efficient processes and procedures.
  • Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
  • Improved employee performance by implementing training programs and conducting regular performance reviews.

Education

Post Graduate Diploma in Global Business Management -

Conestoga College
05.2023

Post Graduate Diploma in Global Hospitality Management -

Conestoga College
09.2022

Bachelors in Hotel and Hospitality Administration -

Institute of Hotel Management, Catering and Nutrition
05.2019

Skills

  • Leadership & Team Management: Ability to set clear direction, inspire and motivate teams, and manage performance effectively
    Experience in setting performance targets and fostering a positive work environment
  • Safety & Compliance: Strong knowledge of health, safety, and environmental standards and regulations
    Demonstrated success in enhancing safety protocols and maintaining a safety-conscious work culture
  • Operational Efficiency: Proficiency in identifying areas for improvement and implementing changes to enhance operational efficiency
    Skilled in problem-solving and decision-making under pressure
  • Communication & Coordination: Excellent communication skills, including clear and tactful interactions with team members and management
  • Technical Proficiency: Proficient in Microsoft Office Suite (Outlook, Word, Excel) and any relevant industry-specific software

Languages

English
Hindi

Timeline

Reduction Operator

Rio Tinto
03.2024 - Current

Operations Co-ordinator

Roam Car Subscription
12.2022 - 10.2023

Post Graduate Diploma in Global Business Management -

Conestoga College

Post Graduate Diploma in Global Hospitality Management -

Conestoga College

Bachelors in Hotel and Hospitality Administration -

Institute of Hotel Management, Catering and Nutrition

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Gaurav Deswal