Summary
Overview
Work History
Education
Skills
Timeline
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Gaurav Chaurasia

Mississauga,ON

Summary

Skilled Test Manager versed in planning and overseeing testing operations under tight deadlines. Organized and well-researched approach to solving problems. Collaborative and open mindset with 12+ years of demonstrated industry success.

Overview

13
13
years of professional experience

Work History

Test Manager

Telus International
09.2021 - Current
  • Prepare Test Strategy, assign tasks to the team, keep on top of progress through meetings, review and approve estimates, and provide technical guidance
  • Own the engagement with QA, UAT and BVT in respective areas
  • Lead and support the team to achieve project goals
  • Facilitate testing (includes functional and non-functional)
  • Review automation scripts for each release and make sure it aligns with the requirement
  • Remove impediments like Defect, Data issues and Environment issues, etc
  • Follow escalation process to ensure rights teams are engaged to resolve the issues
  • Publish daily reports on testing progress to all stakeholders
  • Identify risk and prepare mitigation plan to minimize the impact on deliverables
  • Coordination with TDM for test data to support the release
  • Testing support of retest critical defects during onshore hours
  • Coordination for deployment night support
  • End to End defect management and host daily triage meeting
  • Triage non-production and production issues
  • Lead discussion with Business team and Product owners to prioritize critical production defects impacting end customers/technician/field agents
  • Manage multiple vendors testing team.

Senior Testing Analyst

Cognizant Technology Solutions
07.2017 - 08.2021
  • Led and directed onsite and offshore teams to test end-to-end set top box features on multiple headends using functional and automation testing.
  • Identify any risks and mitigation plans for the projects and avoid impact on the overall project status
  • Customer interface and escalation point for project teams and deliverables; communicate with client management on program status & progress, key issues, risks and mitigations as needed
  • Part of discussions and defect resolutions with developers and business analysts
  • Involved in Defect triage meetings with the development team and Product team for the resolution of the defects with complete defect management and reporting
  • Training new team members to understand the product and help them whenever they need
  • Resolving team queries and update them on the latest ongoing versions and pipeline projects
  • Support during critical production calls related to Device, Performance and network issues
  • Support and setup Device Test environment configuration/management
  • Participate in strategic program level meetings and design walkthrough meeting to understand the program nature and scope of services.
  • Debugging and identifying issues related to registration, client code download , electronic program guide download,tune to liveTV, lineup availability of Set top box using tools like Splunk, DBeaver, MobaxTerm, Postman
  • Validation of data-driven and business-driven Microservices for Digital Video Recording.

Senior Testing Analyst

Cognizant Technology Solutions
12.2014 - 06.2017
  • Led and directed team of five testers for end-to-end testing of project
  • Part of requirement gathering and discussions with system engineering team to understand the business scenarios of the client and experienced in deriving the Test Scenarios/Conditions based on the Requirements.
  • Involved in site support activity for the deployment of OCS System at site
  • Platform,Service Installation, Environment setup, Upgrade and Rollback testing
  • Involved in Defect review meetings with the development team along with the testing team for the resolution of the defects with complete defect management and reporting
  • Initiated Process improvements and streaming of the site queries and support from test team
  • Review and Audit of work done by peers as TSE(Test-Technical System Engineer)
  • Interaction with technical leaders, System Architects, Developers and test members for quality improvement programs
  • Efficient handling of customer issues and technical queries as a TSE
  • Preparation of daily/weekly/monthly test reports to all the stakeholders.

Associate

Cognizant Technology Solutions
01.2011 - 11.2014
  • Involved in Manual,Automation and Performance testing using TMSS to develop test cases, test scripts, executing the scripts and logging the defects
  • Responsible for Preparation of Test Cases, execution of test cases
  • Involved in database verification by testing database using sql automation
  • Involved in Functional, Regression, Performance and User Acceptance Testing
  • Platform Installation, Environment setup, Upgrade and Rollback
  • DB Tuning of Informix and Oracle Database for Performance Testing
  • Derivation of the Theoretical CAPS (Calls per Second) for Performance Testing
  • Security Testing of Web Application using Security Tool

Education

Bachelor of Technology - Computer Science

Dr.A.P.J. Abdul KalamTechnical University
2010

Skills

  • Project Management
  • Agile/Waterfall methodologies
  • Test Automation
  • Bug tracking tool - Jira
  • User Acceptance Testing
  • Database - SQL
  • DevOps Technologies - Kubernetes, Ansible,Docker,Jenkins,Git
  • Test Management and Tracking Tool - HP ALM ,Octane
  • Code Repositories - Nexus,SVN
  • Monitoring tools - Splunk

Timeline

Test Manager

Telus International
09.2021 - Current

Senior Testing Analyst

Cognizant Technology Solutions
07.2017 - 08.2021

Senior Testing Analyst

Cognizant Technology Solutions
12.2014 - 06.2017

Associate

Cognizant Technology Solutions
01.2011 - 11.2014

Bachelor of Technology - Computer Science

Dr.A.P.J. Abdul KalamTechnical University

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