Summary
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Gaurav Bhagat

Chestermere,AB

Summary

Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.

Work History

Customer Service Representative

KOCHAR INFOTECH
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Assistant Web Developer

SAHIL ENTERPRISES
  • Regularly updated personal knowledge of industry trends and emerging technologies through conferences, workshops, and online courses.
  • Assisting in the deployment and development of websites.
  • Creating new web-based solutions.
  • Technical documentation.
  • Developing documentation of user manuals.



Warehouse Associate

AMAZON FULFILMENT CENTER
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Performed as a problem solver.

Education

BBA - Bachelors of Business Administration

Guru Nanak Dev University
INDIA

Graduate Diploma - Computer Application

Success Way College of Information Technology
INDIA

Advance Diploma - Computer Applications

Success Way College of Information Technology
INDIA

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Computer Proficiency
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Office Suite
  • Technical Support
  • Spreadsheets
  • Warehousing functions

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Additional Information

Licensed forklift operator


Holding Class 4 license with air brakes

Timeline

Customer Service Representative

KOCHAR INFOTECH

Assistant Web Developer

SAHIL ENTERPRISES

Warehouse Associate

AMAZON FULFILMENT CENTER

BBA - Bachelors of Business Administration

Guru Nanak Dev University

Graduate Diploma - Computer Application

Success Way College of Information Technology

Advance Diploma - Computer Applications

Success Way College of Information Technology

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Gaurav Bhagat