Work Preference
Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic
Open To Work

GAURAV BANERJEE

Sales and Customer Service
23 Rochester Avenue, Winnipeg,MB

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Direct Sales RepresentativeRetail SupervisorRetail Sales ManagerCustomer Support SpecialistRetail Store Supervisor

Work Type

Full TimePart Time

Location Preference

On-Site
Location: 23 Rochester Avenue, Winnipeg, MB, CAWinnipeg, MB
Open to relocation: Yes

Salary Range

$50000/yr - $150000/yr

Important To Me

Career advancementWork-life balancePersonal development programsHealthcare benefitsPaid time offWork from home optionPaid sick leaveStock Options / Equity / Profit SharingTeam Building / Company RetreatsCompany Culture

Summary

As a driven and dedicated professional, I bring a wealth of experience in direct, door-to-door sales, and also as a Sales and Customer Support Specialist. My expertise lies in effective communication and problem-solving skills, which I aim to leverage to significantly contribute to the success of your organization.

Overview

21
21
years of professional experience

Work History

Direct Sales Representative

Onova Classic Consulting Inc.
Winnipeg, MB
07.2020 - Current
  • Executed door-to-door sales strategies for residential and B2B clients, driving revenue growth.
  • Conducted persuasive sales presentations and negotiated lucrative deals with clients.
  • Managed client relationships to foster satisfaction and encourage repeat business.
  • Generated leads through strategic networking initiatives, expanding client base.
  • Delivered workshops to enhance team skills and deepen client relationships.
  • Developed high-performing sales teams through targeted training of new recruits.
  • Leveraged CRM software to track sales progress and manage client information meticulously.

Produce Sales Associate

Real Canadian Superstore
Saskatoon, SK
09.2010 - 06.2020
  • Educated customers on seasonal produce and proper handling techniques.
  • Implemented merchandising strategies for new produce items, increasing visibility and customer engagement.
  • Maintained cleanliness and organization of produce section displays.
  • Adhered to all food safety regulations when stocking and handling products.
  • Coordinated with team members to optimize inventory management processes.
  • Monitored inventory levels and placed orders for timely restocking.
  • Trained colleagues on safety protocols and inventory rotation to ensure compliance with planograms.
  • Provided constructive feedback on customer service performance to management, fostering a culture of continuous improvement.

Sales and Customer Service Associate

London Drugs Limited
Saskatoon, SK
04.2009 - 06.2018
  • Delivered exceptional customer service in-store, on phone, and through online orders, enhancing customer satisfaction.
  • Addressed customer complaints promptly and professionally, fostering positive relationships and improving overall customer retention.
  • Provided assistance to customers by answering their inquiries and giving product information.
  • Recommended tailored product solutions to customers, enhancing their shopping experience and increasing satisfaction.
  • Trained team members on planogram compliance and best practices, improving display effectiveness and backroom inventory management.
  • Merchandised new products in hardware and food departments, ensuring optimal visibility and appeal.
  • Tracked inventory levels of popular items to ensure availability for customers' orders.
  • Maintained cleanliness and organization of work area, ensuring it was well-stocked.

Grocery Team Member

Thickwood Sobeys
Fort McMurray
05.2008 - 12.2008
  • Delivered customer service in grocery department, addressing individual needs to foster positive shopping experiences.
  • Adapted services to fulfill individual customer requests, enhancing satisfaction.
  • Managed back stock to ensure availability of fresh, appealing products through proactive merchandising.
  • Organized back stock and replenished shelves to maintain optimal product presentation, ensuring product availability.

Front Desk Assistant/Receptionist

Lodge Motor Inn
Edmonton, AB
09.2005 - 03.2008
  • Managed customer check-ins and check-outs, ensuring seamless guest experiences.
  • Responded promptly to phone inquiries and reservation requests to improve customer satisfaction.
  • Recorded cash and credit/debit transactions, ensuring accuracy and accountability.
  • Assisted housekeeping operations, ensuring clean and welcoming environment for guests.
  • Oversaw night crew operations, prioritizing security and safety of premises.
  • Performed maintenance on facilities, including boilers and pipelines, to uphold operational standards.

Education

Master's Degree - SCIENCE

University of Alberta
Edmonton, AB
12-2008

Skills

  • Sales strategy
  • CRM software proficiency
  • Effective negotiation
  • Customer relationship building
  • Decision making
  • Problem solving
  • Planning and organization
  • Time management
  • Google Workspace
  • Microsoft Office Suite
  • Team leadership
  • Analytical skills
  • Communication skills
  • Interpersonal skills

Hobbies and Interests

  • Cooking
  • Traveling
  • Listening to Music
  • Watching spy thriller movies
  • Soccer
  • Cricket

Languages

  • English
  • Hindi
  • Bengali

Timeline

Direct Sales Representative

Onova Classic Consulting Inc.
07.2020 - Current

Produce Sales Associate

Real Canadian Superstore
09.2010 - 06.2020

Sales and Customer Service Associate

London Drugs Limited
04.2009 - 06.2018

Grocery Team Member

Thickwood Sobeys
05.2008 - 12.2008

Front Desk Assistant/Receptionist

Lodge Motor Inn
09.2005 - 03.2008

Master's Degree - SCIENCE

University of Alberta

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GAURAV BANERJEESales and Customer Service