Gaurav Aggarwal
Calmar,AB
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
3
3
years of professional experience
Work History
Supervisor
A&W
06.2023 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Baker
Tim Hortons
05.2023 - Current
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
Assistant Manager
Petro-Canada
01.2021 - 04.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Mentored team members to enhance professional development and accountability in workplace.
Education
Diploma - Mechanical Engineering Technology
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08.2021
Skills
- Process Improvement
- Schedule development
- Operations Management
- Strategic Planning
- Inventory Control
- Goal-Oriented
- Staff Discipline
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Supervisor
A&W
06.2023 - Current
Baker
Tim Hortons
05.2023 - Current
Assistant Manager
Petro-Canada
01.2021 - 04.2023
Diploma - Mechanical Engineering Technology
Conestoga College Institute of Technology And Advanced Learning
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