Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gaurav

Calgary,AB

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Manager Trainee

Husky Gas Station
03.2022 - Current
  • Explained services and products to customers in friendly and engaging way.
  • Resolved escalated concerns using professionalism and understanding of facets of issue.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Lumper

Loblaws
03.2020 - Current
  • Loaded, unloaded, and moved material to and from trailers.
  • Identifying and separating the different products from the pallets and making them ready for the receivers.
  • Worked alongside team to accomplish work goals according to scheduled time by the supervisor.
  • Maintained organized and clean work areas at all times on job sites.
  • Identified and reported hazards on job sites to prevent accidents and injuries.

Education

Post Secondary Diploma - Business

Bow Valley College
Calgary, AB
01.2020

Skills

  • Resource Utilization
  • Customer Relations
  • Multitasking
  • Interpersonal skills
  • Problem-Solving Abilities
  • Microsoft PowerPoint
  • Microsoft Excel

Languages

English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Manager Trainee

Husky Gas Station
03.2022 - Current

Lumper

Loblaws
03.2020 - Current

Post Secondary Diploma - Business

Bow Valley College

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Gaurav