GAURAV GAURAV
Etobicoke,CANADA
Summary
- Prior Experience of working at Convenience store.
- Dedicated and customer-oriented Team member with a successful track record in delivering exceptional service.
- Demonstrated ability to work effectively in a team, handle multiple tasks, and maintain a high level of efficiency during peak hours.
- Eager to contribute my skills and expertise to enhance the success of the Convenience Storre
- Good knowledge of computers.
- I have Personal Car to commute.
Overview
5
5
years of professional experience
Work History
Team Member
Tim Hortons
07.2023 - Current
- Experience of working at one of the busiest Tim Hortons
- Demonstrated exceptional ability to handle 90-100 customer orders per hour during peak periods, maintaining accuracy and ensuring timely delivery of orders
- Accurately taking orders at the cash counter and making drinks in the least possible time
- Demonstrated a thorough understanding of Tim Hortons' cleaning protocols and efficiently executed tasks such as sanitizing equipment, countertops, and dining areas to maintain a clean and hygienic environment
- Have knowledge of restocking and food items available
- Complete Tim Hortons training videos
Cashier
24 X 7 Convenience Store
02.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Starbucks
05.2019 - 05.2021
- Accurately take customer orders, including customizations and special requests
- Enter orders into the point-of-sale system efficiently, ensuring precise order delivery to the kitchen staff
- Operate the cash register, process cash, credit, and debit transactions accurately, and provide correct change to customers
- Responsible for balancing the cash register at the beginning and end of each shift
- Monitor stock levels of supplies and ingredients and restock as necessary
Education
Diploma in supply chain management (SCMM) -
Lambton college
12.2023
Bachelor of commerce -
GCCBA
03.2016
Skills
- Customer service
- Management
- Customer interaction
- Order processing
- Time management
- Numerical skills
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Availability
- All Days Rotational shifts
- Full Time available and can work on SIN
Timeline
Team Member
Tim Hortons
07.2023 - Current
Cashier
24 X 7 Convenience Store
02.2022 - 01.2023
Cashier
Starbucks
05.2019 - 05.2021
Diploma in supply chain management (SCMM) -
Lambton college
Bachelor of commerce -
GCCBA
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