Overview
Work History
Education
Skills
Timeline
Generic

Gauge Carey

Twentynine Palms

Overview

3
3
years of professional experience

Work History

Shift Leader

Pizza Hut
10.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Gardening

29 Palms Inn
01.2023 - 08.2023
  • Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
  • Generated increased customer satisfaction by offering tailored gardening advice based on specific site conditions and client preferences.
  • Collaborated with professional landscapers for large-scale projects, enhancing teamwork skills and learning advanced gardening techniques.

Restaurant Server

29 Palms Inn
01.2023 - 08.2023
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Host

29 Palms Inn
01.2023 - 08.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.

Line Worker

Firehouse Subs
08.2022 - 12.2022
  • Demonstrated flexibility in adjusting work hours or tasks according to fluctuating production needs or emergencies.
  • Reduced downtime by maintaining equipment, performing regular inspections, and promptly addressing issues
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • first high school job.

Education

N/a - N/a

Blackrock High School
Yucca Valley, CA
08.2023

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Flexible schedule
  • Problem-solving
  • Strong verbal and written communication
  • Creative problem solving
  • Customer service management
  • Team collaboration and leadership
  • Team supervision
  • Conflict resolution
  • POS system operation
  • Inventory counts
  • Assigning work
  • Sales and upselling
  • Complaint resolution
  • Shift paperwork completion
  • Sales reporting
  • Sales expertise
  • Strategic thinking

Timeline

Shift Leader

Pizza Hut
10.2023 - Current

Gardening

29 Palms Inn
01.2023 - 08.2023

Restaurant Server

29 Palms Inn
01.2023 - 08.2023

Host

29 Palms Inn
01.2023 - 08.2023

Line Worker

Firehouse Subs
08.2022 - 12.2022

N/a - N/a

Blackrock High School

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Gauge Carey