Gaston Silva
Barros Blancos
Summary
Resourceful worker offering expertise in customer service, coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Appointment Scheduling Specialist
Alorica
02.2023 - 04.2023
- Provide guidance to candidates that applied for job opportunities on client projects, supporting them throughout the process.
- Schedule and reschedule interviews appointments, drug tests and background checks.
- Resolved and escalated support issues
- Provided information about upcoming events and application statuses.
- Processed the "Ramp-Downs" or staff dismissal by phone calls.
Operator
Alorica
06.2022 - 02.2023
- Year of, Use of English, communication skills, customer service and various organizational tasks.
- I am totally willing to learn and undertake new actions being responsible with tasks that I assume
Work references:
Supervisor on Alorica Catalina Arancibia
Cel: 099 747 536
Email: catalina.arancibia.salvagno@gmail.com
Education
Bachelor of Psychology -
University of The Republic
Montevideo High School Diploma -
Mario Benedetti High School
Montevideo, MO12.2016
Skills
- People-oriented work style
- Taste for teamwork
- Ability to listen and able to support peers, superiors or clients when situation requires it
- Analytical Thinking
- Task Prioritization
- Eager to learn
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Appointment Scheduling Specialist
Alorica
02.2023 - 04.2023
Operator
Alorica
06.2022 - 02.2023
Bachelor of Psychology -
University of The Republic
High School Diploma -
Mario Benedetti High School
Similar Profiles
Joyce RowleyJoyce Rowley
Customer Service Agent/Remote Work From Home at AloricaCustomer Service Agent/Remote Work From Home at Alorica
Angelica RodriguezAngelica Rodriguez
Technical Support Agent at AloricaTechnical Support Agent at Alorica
Ritika BhandariRitika Bhandari
Customer Care Representative at AloricaCustomer Care Representative at Alorica