Summary
Overview
Work History
Education
Skills
Timeline
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Gaston Labal

North York,ON

Summary

  • A creative individual who is dedicated to achieve endless learning and would love to discover new opportunities to embrace responsibility of leadership. Possesses interest within the retail industry with a passion to grow.
  • Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
  • Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

6
6
years of professional experience

Work History

Full-Time Store Associate

UNIQLO Canada
Markville Toronto, ON
08.2020 - Current
  • Delivering exceptional customer service by promptly addressing customer inquiries and resolving issues, maintaining a customer satisfaction rating of ≥96%.
  • Motivates sales staff to accomplish company's sales and KPI targets.
  • Creates and manages the weekly and daily schedules to ensure optimal coverage during peak times.
  • Oversees Men's products departments, overseeing sales achievements and opportunities, and manages inventory according to sales and ongoing trends.
  • In charge of Back of House operations, including store supply budgets and administrative duties.
  • Trained new employees on basic company policies, sales floor procedures, and back-of-house procedures.
  • Expanded company within the GTA and Quebec region, assisting in 3 new store openings.

Cinnabon Crew Member

North York
08.2018 - 11.2021
  • Applying top customer service through working first hand with customers
  • Implementing Cinnabon's marketing and generating sales
  • Working as a team in an effectively communicative environment
  • Handling creation of Cinnabon's and mixing.

Education

GEORGE VANIER SECONDARY SCHOOL
Toronto, ON
06.2017

Skills

  • Strong organization and time management skills
  • Works well independently and within a team
  • Dynamic communication skills verbally and in writing
  • Strong relationship building skills
  • Ability to work well under pressure and is determined to achieve best results

Timeline

Full-Time Store Associate

UNIQLO Canada
08.2020 - Current

Cinnabon Crew Member

08.2018 - 11.2021

GEORGE VANIER SECONDARY SCHOOL

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Gaston Labal