Gaspare Tortora
Laval,Canada
Summary
Detail-oriented Quality Analyst and front-end developer with experience in solving complex quality issues and building user-friendly interfaces. Skilled in data analysis, technical problem-solving, UX/UI and web development. Eager to expand expertise and pursue full-stack development opportunities.
Overview
6
6
years of professional experience
Work History
Revenue Quality Analyst
Shopify
01.2022 - Current
- Enable Revenue team with technical solutions and data analysis, improving decision-making and business strategies.
- Craft ad-hoc insight reports from deep dives utilizing skills such as data extrapolation, analysis, and storytelling.
- Create frameworks and rubrics to ensure high-quality standards within our organization.
Freelance Italian Linguist
Pole To Win (PTW)
01.2020 - Current
- Enhanced voice naturalness for TTS (Text-To-Speech) models for Italian audiences through detailed phonemic transcription (X-SAMPA) and linguistic quality checks.
Multilingual Support Advisor
Shopify
02.2021 - 01.2022
- Delivered bilingual technical support, managed daily tickets, and improved customer satisfaction through effective problem-solving.
Localization QA Specialist
Keywords Montreal
01.2019 - 01.2021
- Improved gaming experience by ensuring the quality and naturalness of Italian translations in text sources.
Education
Web Development Immersive Certificate (Bootcamp) - Front-end development
Juno College of Technology
Toronto10-2023
Bachelor of Arts - Comparative Literatures and Languages
Università Di Napoli L'Orientale
Italy01.2017
Skills
- Front End Development
- React, Typescript
- Data Analysis & Visualization
- SQL, BigQuery
- Insight Analysis Reporting
- Advanced Google Sheets Usage
- Mastery of QA methodologies
- Linguistics Proficiency
Languages
Italian
Native/ Bilingual
English
Native/ Bilingual
French
Full Professional
Projects
AI Travels
React, Firebase Auth & Real Time Database, HTML, CSS, OpenAI API + Google Places API
- Planning a trip? Leverage AI to generate an itinerary for any location in the world that you would like to visit. You can also create your own account and save your location in a database.
- https://ai-travels.netlify.app/
IP Address Tracker
React, HTML, Tailwind, APIs
- Looking to locate someone based on their IP address? Look no further! Leveraging two different APIs, this website will enable you to locate anyone whose IP address you know.
- https://ip-mapping.netlify.app/
Multi Step Form
React, Typescript, Tailwind, HTML/CSS
- Simplify user input with a well-structured multi-step form. This project features a dynamic, multi-step form that collects data step by step, ensuring a smoother and more organized user experience. Built with React, it efficiently manages form state across steps and presents the data cleanly.
- https://multistepform-frontendmentor.netlify.app/
Timeline
Revenue Quality Analyst
Shopify
01.2022 - Current
Multilingual Support Advisor
Shopify
02.2021 - 01.2022
Freelance Italian Linguist
Pole To Win (PTW)
01.2020 - Current
Localization QA Specialist
Keywords Montreal
01.2019 - 01.2021
Web Development Immersive Certificate (Bootcamp) - Front-end development
Juno College of Technology
Bachelor of Arts - Comparative Literatures and Languages
Università Di Napoli L'Orientale
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