Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gashtiar Hassan

Toronto,ON

Overview

6
6
years of professional experience
1
1
Certification

Work History

Independent Driver Contractor

Uber /lyft
Toronto, Ontario
05.2018 - Current
  • Monitored traffic conditions along routes to anticipate delays or alternate routes as needed.
  • Conducted inspections on vehicles before to ensure proper functioning of lights, brakes, steering and other systems are operational.
  • Responded promptly to customer inquiries or complaints regarding services provided with staying calm and be respectful.
  • Followed proper procedures when dealing with difficult passengers or situations that require special attention as be prepared for hazards ahead to each side of the road.
  • Provided friendly customer service by greeting customers upon arrival, smoothly driving, and safely taking directions upon request legally.
  • Communicated effectively with dispatch personnel concerning customer requests or changes in route plans with awareness and responsibilities.
  • Adhered strictly to traffic policies regarding driver conduct and safe operation of vehicles.
  • Resolved disputes between customers as needed in a professional manner with controlling attitudes and behaviours.
  • Inspected vehicle before and after every trip to assess performance and maintenance requirements.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Transported clients to specified destinations safely and on time.
  • Assisted in the preparation of construction and ensuring to meet demanding route targets with applicable traffic laws.
  • Resolved any upcoming traffic issues during construction works, car accidents, emergency ambulance, and fire truck services.
  • Ensured safety protocols were being followed at all times by staying focused on the task of driving.

Education

Master of Science - Clinical Education

Sheffield Hallam University
England, UK
08-2016

Skills

  • Navigation
  • Vehicle Maintenance
  • Safety Procedures
  • Safe Driving Practices
  • Repairs and maintenance
  • Navigational skills
  • Customer Service
  • Route Planning
  • Defensive Driving
  • Transportation
  • Basic mechanics
  • Vehicle Inspection
  • Hazardous Materials Handling
  • GPS Navigation
  • Passenger Assistance
  • Effective Communication
  • Safety Protocols
  • Materials Transport
  • Emergency Procedures
  • Time Management
  • Safe driving techniques

Certification

Completed the web-based training program entitled [Vehicle-for-Hire Training(City of Toronto) -Assessment] on July 26th,2023.

Timeline

Independent Driver Contractor

Uber /lyft
05.2018 - Current

Completed the web-based training program entitled [Vehicle-for-Hire Training(City of Toronto) -Assessment] on July 26th,2023.

Master of Science - Clinical Education

Sheffield Hallam University

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Gashtiar Hassan