Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Gary Simon

St. John's,NL

Summary

Skilled bakery worker with extensive experience in bread baking, pastry preparation, and inventory management. Proven ability to maintain quality standards and deliver exceptional customer service. Dynamic bakery professional with a strong background in managing operations and training staff. Expertise in oven operation and customer engagement, committed to delivering high-quality baked goods and ensuring customer satisfaction. Dedicated bakery leader known for exceptional customer service and inventory management. Track record of optimizing operations and fostering staff development to achieve consistent quality and efficiency.

Overview

40
40
years of professional experience

Work History

Bakery Worker

sobeys
St. John's, Newfoundland and Labrador
07.2014 - Current
  • Prepared and baked a variety of bread and pastry items daily.
  • Assisted customers with product selections and provided baking recommendations.
  • Operated commercial ovens to produce high-quality baked goods.
  • Monitored inventory levels of ingredients and stocked supplies as needed.

Health and Beauty Manager

Dominion Stores
St. John's, Newfoundland and Labrador
10.2008 - 03.2011
  • Managed inventory levels for beauty products across multiple store locations.
  • Trained and mentored staff on customer service and product knowledge.
  • Oversaw daily operations of beauty department ensuring optimal performance.
  • Maintained inventory of all beauty products, ensuring proper stock levels.
  • Trained and supervised staff in the use of beauty products and services.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality, and conformance.

Bakery Manager

Dominion Stores
St. John's, Newfoundland and Labrador
07.2000 - 09.2008
  • Managed daily bakery operations, ensuring quality standards were met consistently.
  • Supervised staff, providing training on baking techniques and customer service.
  • Developed and maintained inventory controls for all bakery ingredients and supplies.
  • Scheduled shifts and assigned tasks to optimize staff efficiency during peak hours.
  • Maintained cleanliness and organization of the bakery workspace in compliance with health regulations.
  • Handled customer inquiries and complaints, ensuring a positive shopping experience for all patrons.
  • Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
  • Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
  • Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
  • Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
  • Performed administrative tasks such as scheduling employee shifts, preparing payrolls and managing customer complaints.
  • Maintained inventory of supplies, ingredients and equipment used in the production process.
  • Ensured compliance with food safety regulations and health codes in the kitchen area.
  • Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
  • Organized promotional campaigns to drive sales of baked goods through special offers or discounts.
  • Assisted bakery manager with coordinating product ordering, receiving, and stocking.
  • Implemented and executed merchandising programs to maintain and increase sales.
  • Implemented quality control standards, conducting regular product and equipment inspections to ensure compliance.
  • Led hiring, training, and supervising bakery staff, fostering a collaborative and productive work environment.
  • Ensured adherence to health and safety regulations, maintaining a clean and safe working environment.
  • Managed maintenance and repair of bakery equipment to ensure operational efficiency and reduce downtime.
  • Managed daily bakery operations, ensuring efficient workflow and high-quality product output.
  • Conducted performance evaluations for staff, identifying areas for improvement and providing constructive feedback.
  • Managed customer service, addressing complaints and ensuring high satisfaction levels with bakery products and services.
  • Coordinated bakery production schedule to efficiently meet customer demands and special orders.
  • Performed routine maintenance tasks such as cleaning equipment or restocking shelves.
  • Collaborated with other managers and team leaders to align bakery operations with overall business objectives.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Grocery Manager

Dominion
St. John's, NL
09.1985 - 07.2000
  • Managed daily grocery operations and ensured compliance with company standards.
  • Trained and supervised staff in customer service and product knowledge.
  • Oversaw inventory management and controlled stock levels for efficiency.
  • Implemented merchandising strategies to enhance product visibility and appeal.
  • Coordinated schedules and assignments to optimize team performance.
  • Ensured cleanliness and organization of the store environment for customers.
  • Resolved customer inquiries and complaints to maintain satisfaction levels.
  • Collaborated with suppliers to maintain strong relationships and product availability.
  • Resolved customer complaints in a courteous and professional manner.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
  • Monitored inventory levels and stock shelves with new merchandise.
  • Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Oversaw daily operations of the store including opening and closing procedures.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
  • Analyzed financial records to identify areas of improvement within the store.
  • Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.
  • Ordered supplies as needed while staying within budget parameters.
  • Reviewed purchase orders for accuracy before submitting them for processing.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Drove consistent grocery sales with effective merchandising and promotions implementation.
  • Developed and implemented store policies and procedures to ensure customer satisfaction.
  • Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
  • Conducted weekly meetings with staff members to discuss performance goals.
  • Provided feedback on employee performance reviews during annual evaluations.
  • Organized promotional displays to maximize sales opportunities.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

Education

Some College (No Degree) - Physical Education

Memorial University of Newfoundland
St John's, NL

Skills

  • Bread baking
  • Pastry preparation
  • Inventory management
  • Oven operation
  • Customer service
  • Team management
  • Quality control
  • Merchandising strategies
  • Time management
  • Effective communication

Affiliations

  • In my younger years, played a lot of soccer, ballhockey, and softball. Won several championships and MVP awards.

Timeline

Bakery Worker

sobeys
07.2014 - Current

Health and Beauty Manager

Dominion Stores
10.2008 - 03.2011

Bakery Manager

Dominion Stores
07.2000 - 09.2008

Grocery Manager

Dominion
09.1985 - 07.2000

Some College (No Degree) - Physical Education

Memorial University of Newfoundland

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Gary Simon