Gary See
Markham,ON
Summary
Strong engineering drawing reading skills, with hands-on experience on AutoCAD drawings. Excellent communication skills, adept at effectively communicating with both teammates and customers. Meticulous attention to detail and commitment to delivering quality results. Hardworking and reliable; recognized for consistently assuming additional responsibilities. Quick learner with the ability to adapt swiftly to new environments and tasks. Able to multi-task efficiently and can handle various tasks in a fast-paced environment. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Overview
3
3
years of professional experience
Work History
Technical Support Administrator
Advanced Skytech Canada Ltd.
04.2024 - Current
- Engaging with customers to offer and manage information in response to inquiries, concerns, and requests regarding computers and services.
- Collecting customer details to identify and address computer hardware and software problems effectively.
- Cultivating extensive product knowledge to deliver well-informed recommendations tailored to individual customer requirements.
- Handling an average of 25-30 phone calls and 30+ emails and messages daily.
- Coordinating with the RMA team to deliver warranty services to customers.
- Providing training to new Technical Support Administrator on company policies, procedures, and optimal practices.
Temporary Property Assistant
Rating and Valuation Department (Hong Kong)
10.2023 - 02.2024
- Prepared plans and reports, collected and collated information relating to landed properties for rating, Government rent, and other purposes
- Assessed property values based on their current condition
- Carried out site inspections and prepared inspection reports of sites and properties; compiled and analyzed property transactions and data
- Conducted verification and matching of property records and maintained office and file records
- Handled public inquiries and correspondence.
Store Associate
Nike, Inc (Hong Kong)
08.2023 - 10.2023
- Supported the day-to-day operations of the store
- Understood customers’ needs and promoted suitable products to them
- Monitored inventory levels regularly to ensure they aligned with demand and sales patterns
- Retrieved products from the warehouse based on customer orders and specifications
- Enhanced brand and product knowledge.
Summer Intern
Rating and Valuation Department (Hong Kong)
06.2022 - 08.2022
- Estimated and revaluated the market values of different types of properties
- Prepared valuation reports on residential, commercial and industrial properties
- Prepared revaluation proposal using R-tenement Approach
- Searched properties transactions
- Used direct comparison method for valuation.
Summer Intern
Turner & Townsend (Hong Kong)
06.2021 - 08.2021
- Measured the quantity of different materials in construction projects to calculate their construction cost
- Read 2D AutoCAD drawings and 3D BIM models
- Used cost estimation software (CostX) to take off quantities of different building materials, especially concrete, from the BIM models
- Entered the obtained figures into Excel
- Assisted Senior Quantity Surveyors to prepare Bills of Quantities (BOQ).
Education
Bachelor of Science - Surveying
The Hong Kong Polytechnic University
Hong Kong06.2023
Skills
- Customer Service
- Recordkeeping and File Management
- Property Inspection
- Real Estate Valuation
- Blueprint Reading
- Office Administration
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Timeline
Technical Support Administrator
Advanced Skytech Canada Ltd.
04.2024 - Current
Temporary Property Assistant
Rating and Valuation Department (Hong Kong)
10.2023 - 02.2024
Store Associate
Nike, Inc (Hong Kong)
08.2023 - 10.2023
Summer Intern
Rating and Valuation Department (Hong Kong)
06.2022 - 08.2022
Summer Intern
Turner & Townsend (Hong Kong)
06.2021 - 08.2021
Bachelor of Science - Surveying
The Hong Kong Polytechnic University
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