Gary Pacini
El Cajon
Summary
Dynamic Auto Sales Consultant with proven skills in product knowledge, sales techniques, and customer relationship management. Committed to delivering exceptional service and building lasting relationships to drive repeat business.
Overview
4
4
years of professional experience
Work History
Auto Sales Consultant
Marvin K Brown Cadillac
San Diego
09.2021 - Current
- Assisted customers in selecting vehicles based on needs and preferences.
- Attended required training sessions on topics such as sales techniques, customer service standards and product knowledge.
- Utilized CRM software to track customer interactions and manage leads.
- Participated in sales training sessions to enhance product knowledge and skills.
- Developed strong relationships with repeat customers through exceptional service.
- Maintained up-to-date knowledge of inventory and new arrivals.
- Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
- Provided quotes and financing options to customers by understanding financial status and interest rates.
- Provided detailed information about vehicle features, trim levels, options and warranties.
- Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
- Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
- Demonstrated strong communication skills when interacting with customers both in person and over the phone.
Education
High School Diploma -
Weston High School
Weston, CT06-1987
Skills
- Product knowledge
- Sales techniques
- Customer relationship management
- CRM software usage
- Vehicle inspection
- Negotiation skills
- Effective communication
- Strong negotiation skills
- Closing techniques
- Upselling and cross selling
- Proficient with [software]
- Lead follow up
Accomplishments
Top Performer Mark of Excellence Award Winner every year at Marvin K Brown
Highest Gross in sales and units 4 Years straight
Highest Gross in sales and units 4 Years straight
Timeline
Auto Sales Consultant
Marvin K Brown Cadillac
09.2021 - Current
High School Diploma -
Weston High School