Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gary Mossini

Prince Rupert,BC

Summary

Dedicated and hard working Service Manager with a strong foundation in welding and fabrication, backed by 25+ years of hands on experience in metal work. Proven ability to transition from skilled trades to management. Adept at coordinating maintenance and repair operations, supervising and optimizing workflows. Strong leadership, problem-solving skills and a commitment to continuous improvement both personally and professionaly.

Overview

2026
2026
years of professional experience

Work History

Welder/Frabricator

Broadwater Industries

Service Manager

Seasport Outboard Marina
2012 - Current
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Analyzed service reports to identify areas of improvement.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
  • Monitored service staff performance and provided feedback for improvement.

Owner/Operator

Marinex Sheet Metal
1994 - 2012
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.

Welder/Fabricator

Marinex Sheet Metal
1985 - 1991
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
  • Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
  • Fabricated shop parts directly from blueprints.

Gas Station Attendant/Tow Truck Driver

Prince Rupert Esso
1978 - 1985
  • Pumped Gasoline, checked engine oil and tire pressure.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Drove and operated tow truck when required.

Education

Steel Fabrication -

British Columbia Institute of Technology
Burnaby
01-1989

High School Diploma -

Prince Rupert Senior Secondary
Prince Rupert, BC
06-1982

Skills

  • Ticketed Steel Fabricator
  • Proficient in reading blueprints
  • Equipment operation
  • Skilled in equipment upkeep
  • Sheet metal fabrication
  • Effective problem resolution
  • Dependable team member
  • Staff management
  • Appointment coordination
  • New employee hiring
  • Employee supervision
  • Estimating and quoting

Timeline

Welder/Frabricator

Broadwater Industries

Service Manager

Seasport Outboard Marina
2012 - Current

Owner/Operator

Marinex Sheet Metal
1994 - 2012

Welder/Fabricator

Marinex Sheet Metal
1985 - 1991

Gas Station Attendant/Tow Truck Driver

Prince Rupert Esso
1978 - 1985

Steel Fabrication -

British Columbia Institute of Technology

High School Diploma -

Prince Rupert Senior Secondary

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Gary Mossini