Summary
Overview
Work History
Education
Skills
Timeline
Generic

Regina Martin

Gander,NL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Pharmacy Assistant

Gander Pharmachoice
02.2019 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services
  • Updated computer system with current customer, payment and inventory information.
  • Completed regulatory compliance tasks, such as logging controlled substances, upholding legal requirements in pharmaceutical practices.
  • Processed insurance claims accurately, minimizing reimbursement issues and ensuring timely payment for services rendered
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.

Pharmacy Assistant

James Paton Mamorial Health Center
02.2007 - 08.2017
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Supported operations with filing, copying and faxing.
  • Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
  • Trained new pharmacy staff on computer system and drug management protocols.
  • Verified order information against computer data base
  • Completed regulatory compliance tasks, such as logging controlled substances, upholding legal requirements in pharmaceutical practices.
  • Completed and filed documentation for insurance, store and liability purposes.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.

Education

Pharmacy Assistant

CompuCollege
St John's NL
05.2006

Skills

  • Stocking shelves
  • Answering customer questions
  • Product restocking
  • Supply Restocking
  • Medication Dispensing
  • POS System Operation
  • Prescription Interpretation
  • Organizing supplies
  • Medication labels
  • Resolving Complaints
  • Document filing
  • Verifying orders
  • Receiving incoming supplies
  • Processing payments
  • Dosage Form Preparation
  • Drug Inventory Control
  • Pharmaceutical Calculations
  • Supply Management
  • Insurance Billing
  • Interpreting orders
  • Insurance Verification

Timeline

Pharmacy Assistant

Gander Pharmachoice
02.2019 - Current

Pharmacy Assistant

James Paton Mamorial Health Center
02.2007 - 08.2017

Pharmacy Assistant

CompuCollege

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Regina Martin