Regina Martin
Gander,NL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Pharmacy Assistant
Gander Pharmachoice
02.2019 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted pharmacy staff with preparing medications and filling orders.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services
- Updated computer system with current customer, payment and inventory information.
- Completed regulatory compliance tasks, such as logging controlled substances, upholding legal requirements in pharmaceutical practices.
- Processed insurance claims accurately, minimizing reimbursement issues and ensuring timely payment for services rendered
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Pharmacy Assistant
James Paton Mamorial Health Center
02.2007 - 08.2017
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Supported operations with filing, copying and faxing.
- Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
- Trained new pharmacy staff on computer system and drug management protocols.
- Verified order information against computer data base
- Completed regulatory compliance tasks, such as logging controlled substances, upholding legal requirements in pharmaceutical practices.
- Completed and filed documentation for insurance, store and liability purposes.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
Education
Pharmacy Assistant
CompuCollege
St John's NL05.2006
Skills
- Stocking shelves
- Answering customer questions
- Product restocking
- Supply Restocking
- Medication Dispensing
- POS System Operation
- Prescription Interpretation
- Organizing supplies
- Medication labels
- Resolving Complaints
- Document filing
- Verifying orders
- Receiving incoming supplies
- Processing payments
- Dosage Form Preparation
- Drug Inventory Control
- Pharmaceutical Calculations
- Supply Management
- Insurance Billing
- Interpreting orders
- Insurance Verification
Timeline
Pharmacy Assistant
Gander Pharmachoice
02.2019 - Current
Pharmacy Assistant
James Paton Mamorial Health Center
02.2007 - 08.2017
Pharmacy Assistant
CompuCollege