Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
GeneralManager

Gary Lee-sin

Summary

Dynamic Systems & Programming Manager at British American Ins. Co. Ltd, skilled in software development and training. Successfully led cross-functional teams to implement innovative solutions, enhancing operational capabilities. Fostered a culture of continuous improvement, mentoring junior programmers to elevate team performance and ensure high-quality deliverables.

Overview

49
49
years of professional experience

Work History

General Manager

Docutech Ltd
01.1990 - 12.2024
  • Managed daily operations to boost team efficiency and service quality.
  • Implemented process improvements to streamline workflow and reduce bottlenecks.
  • Collaborated with cross-functional teams to achieve strategic business objectives.
  • Oversaw budget management, ensuring optimal allocation of resources across departments.
  • Managed customer relationships, enhancing satisfaction through proactive communication and support.

Systems & Programming Manager

BRITISH AMERICAN INS. CO. LTD
09.1975 - 05.1982
  • Led cross-functional teams to develop and implement innovative software solutions.
  • Managed project timelines, ensuring adherence to deadlines and quality standards.
  • Collaborated with stakeholders to identify system requirements and optimize processes.
  • Conducted code reviews, enhancing code quality and team performance efficiency.
  • Oversaw integration of new technologies, improving operational capabilities and service delivery.
  • Fostered a culture of continuous improvement through regular training sessions for staff.
  • Mentored junior programmers in best practices, coding techniques, and professional development opportunities for enhanced team skills.

AVP

British American Ins Comp. LTD.
06.1982 - 1988
  • Developed operational strategies to enhance staffing efficiency and service delivery.
  • Collaborated with cross-functional teams to streamline recruitment processes and improve candidate quality.
  • Implemented training programs to elevate staff performance and ensure compliance with industry standards.
  • Analyzed staffing metrics to identify trends and recommend actionable improvements for client satisfaction.
  • Facilitated communication between clients and staff to address needs and resolve issues promptly.

Education

Diploma - Computer Applications Technology

Ryerson University
Toronto, ON
06.1975

Skills

  • Training and mentoring
  • Scrum master
  • Innovation and creativity
  • Software development
  • Test-driven development
  • Object-oriented programming
  • Software maintenance
  • Computer programming

Languages

English
Elementary

Accomplishments

Implemented and modified Insurance

systems, trained staff, tested system inTrinidad, Nigeria, Mauritius and The Bahamas(1976 - 1986) using cobol.


Worked with Xerox Dc700, C70, 4127 model printers fixing some hardware problems in a document centre operation

Timeline

General Manager

Docutech Ltd
01.1990 - 12.2024

AVP

British American Ins Comp. LTD.
06.1982 - 1988

Systems & Programming Manager

BRITISH AMERICAN INS. CO. LTD
09.1975 - 05.1982

Diploma - Computer Applications Technology

Ryerson University

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Gary Lee-sin